Jennie Lindon, Lance Lindon

Mastering Counselling Skills

• Broschiertes Buch

Produktbeschreibung

This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients.

Produktdetails

• Verlag: Macmillan Education
• 2. Aufl.
• Seitenzahl: 296
• Erscheinungstermin: Oktober 2007
• Englisch
• Abmessung: 234mm
• Gewicht: 445g
• ISBN-13: 9780230537866
• ISBN-10: 0230537863
• Artikelnr.: 23081972

Autorenporträt

JENNIE and LANCE LINDON are psychologists, Jennie focusing on developmental work, and Lance on organizational applications. Together, they run their own business, People Consulting, specializing in work with social services, care and education. Jennie and Lance have run training and consultancy projects, together and individually, covering communication and counselling skills in both public and private sectors in the UK and abroad.

Inhaltsangabe

Acknowledgements.- Introduction.- Essentials of Good Practice.- Effective Communication.- First Contact and Short Exchanges.- Sharing Information and Offering Advice.- Help Over the Telephone.- Helping Other People: A Positive Framework.- Understanding and Extending the Perspective of Clients.- Goal Setting and Action Planning.- Helping Through Group Work.- Running a Group.- Specific Applications in Brief.- Safe Practice for Yourself, Your Team and Your Clients.- Final Thoughts.- Appendix.- Index.