The most authoritative, cutting-edge book for operations management and supply chain management. The book demands rigorous analysis on the part of students. When the use of quantitative tools or formal modeling is indicated, it is only to perform the necessary analysis needed to inform and support a practical business solution.
Table of contents:
Chapter 1 Introduction Chapter 2 The Process View of the Organization Chapter 3 Understanding the Supply Process: Evaluation Process Capacity Chapter 4 Estimating and Reducing Labor Costs Chapter 5 Bathing and Other Flow Interruptions: Set-up Times and the Economic Order Quantity Model Chapter 6 Variability and Its Impact on Process Performance: Waiting Time Problems Chapter 7 The Impact of Variability on Process Performance: Throughput Losses Chapter 8 Fundamentals of Quality and the Toyota Production System Chapter 9 Betting on Uncertain Demand: The Newsvendor Model Chapter 10 Make-To-Order and Quick Response with Reactive Capacity Chapter 11 Service Levels and Lead Times in Supply Chains: The Order up-to Inventory Model Chapter 12 Risk Pooling Strategies to Reduce and Hedge Uncertainty Chapter 13 Revenue Management with Capacity Controls Chapter 14 Supply Chain Coordination Appendix Glossary References Index of "How to" exhibits Summary of key equations Index
Table of contents:
Chapter 1 Introduction Chapter 2 The Process View of the Organization Chapter 3 Understanding the Supply Process: Evaluation Process Capacity Chapter 4 Estimating and Reducing Labor Costs Chapter 5 Bathing and Other Flow Interruptions: Set-up Times and the Economic Order Quantity Model Chapter 6 Variability and Its Impact on Process Performance: Waiting Time Problems Chapter 7 The Impact of Variability on Process Performance: Throughput Losses Chapter 8 Fundamentals of Quality and the Toyota Production System Chapter 9 Betting on Uncertain Demand: The Newsvendor Model Chapter 10 Make-To-Order and Quick Response with Reactive Capacity Chapter 11 Service Levels and Lead Times in Supply Chains: The Order up-to Inventory Model Chapter 12 Risk Pooling Strategies to Reduce and Hedge Uncertainty Chapter 13 Revenue Management with Capacity Controls Chapter 14 Supply Chain Coordination Appendix Glossary References Index of "How to" exhibits Summary of key equations Index