Swensen, Stephen, MD, MMM (Professor, Professor, Mayo Clinic College, Tait Shanafelt (Professor, Professor, Mayo Clinic College of Medici
Mayo Clinic Strategies to Reduce Burnout
12 Actions to Create the Ideal Workplace
Swensen, Stephen, MD, MMM (Professor, Professor, Mayo Clinic College, Tait Shanafelt (Professor, Professor, Mayo Clinic College of Medici
Mayo Clinic Strategies to Reduce Burnout
12 Actions to Create the Ideal Workplace
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Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells a story of hope for professional fulfillment and well-being through organizational interventions that nurture positivity and push negativity aside. The authors provide a road map based on their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams. They draw from their roles as president, chief wellness officer, chief quality officer, associate dean, chair, principal investigator, senior fellow, and board director.
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Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells a story of hope for professional fulfillment and well-being through organizational interventions that nurture positivity and push negativity aside. The authors provide a road map based on their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams. They draw from their roles as president, chief wellness officer, chief quality officer, associate dean, chair, principal investigator, senior fellow, and board director.
Produktdetails
- Produktdetails
- Mayo Clinic Scientific Press
- Verlag: Oxford University Press Inc
- Seitenzahl: 328
- Erscheinungstermin: 28. Februar 2020
- Englisch
- Abmessung: 235mm x 158mm x 16mm
- Gewicht: 544g
- ISBN-13: 9780190848965
- ISBN-10: 0190848960
- Artikelnr.: 58305464
- Mayo Clinic Scientific Press
- Verlag: Oxford University Press Inc
- Seitenzahl: 328
- Erscheinungstermin: 28. Februar 2020
- Englisch
- Abmessung: 235mm x 158mm x 16mm
- Gewicht: 544g
- ISBN-13: 9780190848965
- ISBN-10: 0190848960
- Artikelnr.: 58305464
Stephen J. Swensen, MD, is the Former Director of Leadership and Organization Development at Mayo Clinic, a Senior Fellow at the Institute for Healthcare Improvement, and a Professor Emeritus at Mayo Clinic College of Medicine and Science. Tait Shanafelt, MD, is the Chief Wellness Officer, Jeanie and Stewart Ritchie Professor of Medicine, and Associate Dean at Stanford School of Medicine.
* Section I: Foundation
* 1. Introduction
* 2. Consequences of Professional Burnout
* 3. Drivers of Burnout and Engagement
* 4. The Business Case
* 5. Quality Shortfalls From Health Care Waste: A Unifying Root Cause
of Burnout
* Section II: Strategy
* 6. The Blueprint for Cultivating Esprit de Corps
* 7. Ideal Work Elements
* 8. Getting Senior Leadership on Board
* 9. Assessment
* Section III: Execution
* 10. The Three Action Sets of the Intervention Triad: Evidence-based
Strategies for Reducing Burnout and Promoting Esprit de Corps
* 11. Agency Action Set: Introduction
* 12. Agency Ideal Work Element: Partnership
* 13. Agency Ideal Work Element: Trust and Respect
* 14. Agency Ideal Work Element: Control and Flexibility
* 15. Agency Action: Measuring Leader Behaviors
* 16. Agency Action: Removing Pebbles
* 17. Agency Action: Introducing Control and Flexibility
* 18. Agency Action: Creating a Values Alignment Compact
* 19. Coherence Action Set: Introduction
* 20. Coherence Ideal Work Element: Professional Development and
Mentorship
* 21. Coherence Ideal Work Element: Fairness and Equity
* 22. Coherence Ideal Work Element: Safety
* 23. Coherence Action: Selecting and Developing Leaders
* 24. Coherence Action: Improving Practice Efficiency
* 25. Coherence Action: Establishing Fair and Just Accountability
* 26. Coherence Action: Forming Safe Havens
* 27. Camaraderie Action Set: Introduction
* 28. Camaraderie Ideal Work Element: Community at Work and Camaraderie
* 29. Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
* 30. Camaraderie Action: Cultivating Community and Commensality
* 31. Camaraderie Action: Optimizing Rewards, Recognition, and
Appreciation
* 32. Camaraderie Action: Fostering Boundarylessness
* 33. Applying the Action Sets to Address the Unique Needs of Medical
Students, Residents, and Fellows
* 34. Nurturing Well-Being
* Section IV: The Journey
* 35. Summary
* 36. Conclusion
* Index
* 1. Introduction
* 2. Consequences of Professional Burnout
* 3. Drivers of Burnout and Engagement
* 4. The Business Case
* 5. Quality Shortfalls From Health Care Waste: A Unifying Root Cause
of Burnout
* Section II: Strategy
* 6. The Blueprint for Cultivating Esprit de Corps
* 7. Ideal Work Elements
* 8. Getting Senior Leadership on Board
* 9. Assessment
* Section III: Execution
* 10. The Three Action Sets of the Intervention Triad: Evidence-based
Strategies for Reducing Burnout and Promoting Esprit de Corps
* 11. Agency Action Set: Introduction
* 12. Agency Ideal Work Element: Partnership
* 13. Agency Ideal Work Element: Trust and Respect
* 14. Agency Ideal Work Element: Control and Flexibility
* 15. Agency Action: Measuring Leader Behaviors
* 16. Agency Action: Removing Pebbles
* 17. Agency Action: Introducing Control and Flexibility
* 18. Agency Action: Creating a Values Alignment Compact
* 19. Coherence Action Set: Introduction
* 20. Coherence Ideal Work Element: Professional Development and
Mentorship
* 21. Coherence Ideal Work Element: Fairness and Equity
* 22. Coherence Ideal Work Element: Safety
* 23. Coherence Action: Selecting and Developing Leaders
* 24. Coherence Action: Improving Practice Efficiency
* 25. Coherence Action: Establishing Fair and Just Accountability
* 26. Coherence Action: Forming Safe Havens
* 27. Camaraderie Action Set: Introduction
* 28. Camaraderie Ideal Work Element: Community at Work and Camaraderie
* 29. Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
* 30. Camaraderie Action: Cultivating Community and Commensality
* 31. Camaraderie Action: Optimizing Rewards, Recognition, and
Appreciation
* 32. Camaraderie Action: Fostering Boundarylessness
* 33. Applying the Action Sets to Address the Unique Needs of Medical
Students, Residents, and Fellows
* 34. Nurturing Well-Being
* Section IV: The Journey
* 35. Summary
* 36. Conclusion
* Index
* Section I: Foundation
* 1. Introduction
* 2. Consequences of Professional Burnout
* 3. Drivers of Burnout and Engagement
* 4. The Business Case
* 5. Quality Shortfalls From Health Care Waste: A Unifying Root Cause
of Burnout
* Section II: Strategy
* 6. The Blueprint for Cultivating Esprit de Corps
* 7. Ideal Work Elements
* 8. Getting Senior Leadership on Board
* 9. Assessment
* Section III: Execution
* 10. The Three Action Sets of the Intervention Triad: Evidence-based
Strategies for Reducing Burnout and Promoting Esprit de Corps
* 11. Agency Action Set: Introduction
* 12. Agency Ideal Work Element: Partnership
* 13. Agency Ideal Work Element: Trust and Respect
* 14. Agency Ideal Work Element: Control and Flexibility
* 15. Agency Action: Measuring Leader Behaviors
* 16. Agency Action: Removing Pebbles
* 17. Agency Action: Introducing Control and Flexibility
* 18. Agency Action: Creating a Values Alignment Compact
* 19. Coherence Action Set: Introduction
* 20. Coherence Ideal Work Element: Professional Development and
Mentorship
* 21. Coherence Ideal Work Element: Fairness and Equity
* 22. Coherence Ideal Work Element: Safety
* 23. Coherence Action: Selecting and Developing Leaders
* 24. Coherence Action: Improving Practice Efficiency
* 25. Coherence Action: Establishing Fair and Just Accountability
* 26. Coherence Action: Forming Safe Havens
* 27. Camaraderie Action Set: Introduction
* 28. Camaraderie Ideal Work Element: Community at Work and Camaraderie
* 29. Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
* 30. Camaraderie Action: Cultivating Community and Commensality
* 31. Camaraderie Action: Optimizing Rewards, Recognition, and
Appreciation
* 32. Camaraderie Action: Fostering Boundarylessness
* 33. Applying the Action Sets to Address the Unique Needs of Medical
Students, Residents, and Fellows
* 34. Nurturing Well-Being
* Section IV: The Journey
* 35. Summary
* 36. Conclusion
* Index
* 1. Introduction
* 2. Consequences of Professional Burnout
* 3. Drivers of Burnout and Engagement
* 4. The Business Case
* 5. Quality Shortfalls From Health Care Waste: A Unifying Root Cause
of Burnout
* Section II: Strategy
* 6. The Blueprint for Cultivating Esprit de Corps
* 7. Ideal Work Elements
* 8. Getting Senior Leadership on Board
* 9. Assessment
* Section III: Execution
* 10. The Three Action Sets of the Intervention Triad: Evidence-based
Strategies for Reducing Burnout and Promoting Esprit de Corps
* 11. Agency Action Set: Introduction
* 12. Agency Ideal Work Element: Partnership
* 13. Agency Ideal Work Element: Trust and Respect
* 14. Agency Ideal Work Element: Control and Flexibility
* 15. Agency Action: Measuring Leader Behaviors
* 16. Agency Action: Removing Pebbles
* 17. Agency Action: Introducing Control and Flexibility
* 18. Agency Action: Creating a Values Alignment Compact
* 19. Coherence Action Set: Introduction
* 20. Coherence Ideal Work Element: Professional Development and
Mentorship
* 21. Coherence Ideal Work Element: Fairness and Equity
* 22. Coherence Ideal Work Element: Safety
* 23. Coherence Action: Selecting and Developing Leaders
* 24. Coherence Action: Improving Practice Efficiency
* 25. Coherence Action: Establishing Fair and Just Accountability
* 26. Coherence Action: Forming Safe Havens
* 27. Camaraderie Action Set: Introduction
* 28. Camaraderie Ideal Work Element: Community at Work and Camaraderie
* 29. Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
* 30. Camaraderie Action: Cultivating Community and Commensality
* 31. Camaraderie Action: Optimizing Rewards, Recognition, and
Appreciation
* 32. Camaraderie Action: Fostering Boundarylessness
* 33. Applying the Action Sets to Address the Unique Needs of Medical
Students, Residents, and Fellows
* 34. Nurturing Well-Being
* Section IV: The Journey
* 35. Summary
* 36. Conclusion
* Index