Robert D. Pritchard

Measuring and Improving Organizational Productivity

A Practical Guide

• Gebundenes Buch

Produktbeschreibung

Productivity has become a national priority. Its effects are being felt on all levels--national, industrial, and individual. An organization must be able to measure productivity before effectively improving it. This volume is the first practical guide for developing productivity measurement systems. It describes the use of the Productivity Measurement and Enhancement System (ProMES) designed by its author and his colleagues. An important tool for organizations, this step by step guide discusses how to measure productivity and then how to use this measurement. Robert Pritchard's guide first presents a detailed description of the development and uses of ProMES. The background and description of ProMES is followed by details on how to develop ProMES in any organization. Questions and answers about using the system are discussed together with further issues on how to implement the system. The use of the system with other productivity improvement techniques is also covered. The volume concludes with a discussion on evaluating the effects of a productivity improvement system. It is a valuable practical source for industrial and organizational psychologists, management consultants, classes, and workshops.

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Produktdetails

• Verlag: Praeger
• Seitenzahl: 264
• Erscheinungstermin: 30. November 1990
• Englisch
• Abmessung: 235mm x 157mm x 20mm
• Gewicht: 586g
• ISBN-13: 9780275936686
• ISBN-10: 0275936686
• Artikelnr.: 21116158

Autorenporträt

ROBERT D. PRITCHARD is Professor of Psychology and Director of the Industrial and Organizational Psychology Program at Texas A&M University. His primary interest lies in measuring and improving organizational productivity. He has worked with many organizations in the United States and Europe. He is a member of a national task force on productivity and the Governor's Committee on Incentive and Productivity in Texas. Pritchard has published numerous articles on the topic of productivity.

Inhaltsangabe

Introduction Background and Description of the Productivity Measurement and
Enhancement System (ProMES) The Importance of Productivity Measurement and
Improvement Understanding Organizational Productivity Desirable
Characteristics of a Productivity Measurement System The ProMES Approach:
An Overview Comparison of ProMES to the Desirable Characteristics Past
Experiences with ProMES Why ProMES Works Developing ProMES in an
Organization Conditions Needed for Implementation Developing the System:
Preliminary Steps Steps in Developing Products and Indicators Steps in
Developing the Contingencies Developing the Feedback Report and Feedback
Meetings Aggregation Across Units Issues in Implementing the System
Questions and Answers about ProMES General Questions Questions About
Measurement Questions About Feedback Reports and Meetings Using ProMES with
other Productivity Improvement Techniques Other Interventions with ProMES
Designing Goal-Setting Systems Designing Incentive Systems Evaluating the
Effects of a Productivity Improvement Program How to Evaluate the Effects
of a Productivity Improvement System Conclusions References Appendixes
Bibliography Index