Gopal K Kanji

Measuring Business Excellence

• Broschiertes Buch

Produktbeschreibung

This book introduces the principles of Total Quality Management (TQM), and establishes their use in Measuring business excellence in an organizational environment.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 256
• Erscheinungstermin: 9. Juni 2015
• Englisch
• Abmessung: 234mm x 156mm x 14mm
• Gewicht: 372g
• ISBN-13: 9781138863996
• ISBN-10: 1138863998
• Artikelnr.: 42091552

Autorenporträt

Gopal K. Kanji

Inhaltsangabe

Chapter 1: Review of Business Excellence
Chapter 2: Forces of Excellence in Kanji's Business Excellence Model
Chapter 3: Understanding and Pitfalls of Business Excellence
Chapter 4: Leadership is Prime
Chapter 5: Measuring Business Excellence
Chapter 6: Kanji Business Scorecard
Chapter 7: Excellence in Business Excellence Models: a Comparison of EFQM
and KBEM Methodologies
Chapter 8: Kanji's Business Excellence Model for a European Organization