Explains reaching beyond technical and traditional intervention to the outer edges of dispute resolution, where fundamental change is the desired result. This book guides conflict resolution professionals to advance beyond traditional steps and techniques of mediation to unveil its invisible heart and soul.
Explains reaching beyond technical and traditional intervention to the outer edges of dispute resolution, where fundamental change is the desired result. This book guides conflict resolution professionals to advance beyond traditional steps and techniques of mediation to unveil its invisible heart and soul.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
The Author Kenneth Cloke, director of the Center for Dispute Resolution in Santa Monica, California, has been a mediator, arbitrator, university professor, judge, counselor, coach, consultant, trainer, and designer of resolutions systems for over thirty years. He is the author of several books, including Resolving Conflicts at Work and Resolving Personal and Organizational Conflict (both with Joan Goldsmith, Jossey-Bass, 2000).
Inhaltsangabe
THE INNER FRONTIERS. The Dangers of Mediation. Suppression, Settlement, and Resolution. Honesty and Empathy: Speaking the Unspeakable. When Helping Becomes a Hindrance. Exploring the Conflicts Within Ourselves. Fear, Apathy, Insanity, and Dishonesty. Dismantling the Desire for Revenge. The Magic of Forgiveness. The Significance of Spirit. Conflict as a Spiritual Path. THE OUTER FRONTIERS. Mediating Fascism and Oppressive Relationships. Power, Rights, and Interests. Creating Responsible Communities. What's Better Than the Rule of Law. Shifting from Debate to Dialogue. Improving the Way We Fight. Transforming the System. The Politics of Conflict. Conflict Resolution Systems Design and the United Nations. Where Inner and Outer Frontiers Meet.
THE INNER FRONTIERS. The Dangers of Mediation. Suppression, Settlement, and Resolution. Honesty and Empathy: Speaking the Unspeakable. When Helping Becomes a Hindrance. Exploring the Conflicts Within Ourselves. Fear, Apathy, Insanity, and Dishonesty. Dismantling the Desire for Revenge. The Magic of Forgiveness. The Significance of Spirit. Conflict as a Spiritual Path. THE OUTER FRONTIERS. Mediating Fascism and Oppressive Relationships. Power, Rights, and Interests. Creating Responsible Communities. What's Better Than the Rule of Law. Shifting from Debate to Dialogue. Improving the Way We Fight. Transforming the System. The Politics of Conflict. Conflict Resolution Systems Design and the United Nations. Where Inner and Outer Frontiers Meet.
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