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The "Mediation and Conflict Resolution Handbook" is a comprehensive guide for mediators and conflict resolution professionals, offering practical tools to navigate disputes with clarity and confidence. This handbook equips readers with the skills to manage complex conflicts effectively by covering key principles such as neutrality, communication, emotional intelligence, and cultural competence. Whether new to mediation or a seasoned practitioner, this resource provides valuable insights for fostering collaboration, achieving fair outcomes, and mastering the art of conflict resolution.

Produktbeschreibung
The "Mediation and Conflict Resolution Handbook" is a comprehensive guide for mediators and conflict resolution professionals, offering practical tools to navigate disputes with clarity and confidence. This handbook equips readers with the skills to manage complex conflicts effectively by covering key principles such as neutrality, communication, emotional intelligence, and cultural competence. Whether new to mediation or a seasoned practitioner, this resource provides valuable insights for fostering collaboration, achieving fair outcomes, and mastering the art of conflict resolution.
Autorenporträt
Dr. Thillainayagam Sankaravel is a multifaceted professional with a strong academic background. He is an ardent learner and keeps himself engaged with new learning. He is an approved learning partner for ACCA and allied programs in accounts, finance, and management studies.