19,99 €
inkl. MwSt.
Versandfertig in 6-10 Tagen
10 °P sammeln
Andere Kunden interessierten sich auch für
![Méthode de traitement des incidents dans les systèmes de télécommunications]( "Méthode de traitement des incidents dans les systèmes de télécommunications")
Méthode de traitement des incidents dans les systèmes de télécommunications19,99 €![Wormhole Isolation Method in MANET using Threshold Technique]( "Wormhole Isolation Method in MANET using Threshold Technique")
Wormhole Isolation Method in MANET using Threshold Technique57,99 €![KNN Classifier and K-Means Clustering for Robust Classification of Epilepsy from EEG Signals. A Detailed Analysis]( "KNN Classifier and K-Means Clustering for Robust Classification of Epilepsy from EEG Signals. A Detailed Analysis")
KNN Classifier and K-Means Clustering for Robust Classification of Epilepsy from EEG Signals. A Detailed Analysis39,99 €![Information Technology and the Computer Network]( "Information Technology and the Computer Network")
Information Technology and the Computer Network81,99 €![Ant Reputation Game Model - An Evolved Transmitting Method in MANETs]( "Ant Reputation Game Model - An Evolved Transmitting Method in MANETs")
Ant Reputation Game Model - An Evolved Transmitting Method in MANETs27,99 €![Security scheme and data clustering method in wireless sensor network]( "Security scheme and data clustering method in wireless sensor network")
Security scheme and data clustering method in wireless sensor network27,99 €![The Scrum method as an instrument of Lean Management]( "The Scrum method as an instrument of Lean Management")
The Scrum method as an instrument of Lean Management22,99 €
Currently, computer networks in the corporate environment have systems and equipment essential to the business and any unplanned stop will lead to various problems and losses, compromising the result and productive performance of companies (HEEGAARD, 2009: 1215). Efforts in the literature are focused on maximizing the availability of the network and the services contained therein, as well as providing a quick re-establishment in case of failures (WU, 2012: 421) (ORLOWSKI, 2010: 277) (YOUNIS, 2009:64). In this book a method is presented for the classification, diagnosis and treatment of incidents from processes for tracking network problems, identification of environments critical to the customer's business. It contemplates the executive follow-up in crises arising from incidents in such environments and a flow proposal for a service structure that applies all these processes integrated with ETOM-ITIL best practices.