Millionaire Service Advisor - Collins, Chris
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Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and…mehr

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Produktbeschreibung
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.
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Autorenporträt
Chris Collins is turnaround specialist, sales trainer, and lifelong student of Game Theory's applications in the real world. Collins is the author of two best-selling books and he's been featured on The Howard Stern Show, CBS, The Couch, and in The Wall Street Journal, and the New York Post. He cultivates success, fun, and massive profits for companies, salespeople and top producers across the globe through his unique sales and management training and Gamification strategies. Collins can uncover new sources of untapped income for you and your team, bring enjoyment back to the workplace and supercharge the future for anyone bold enough to take his approach to heart. His methods may be unorthodox, but normal never created change. Humor, passion and an insatiable desire to find a better way is the only strategy Collins invests in because it works. He and his training programs help success-minded individuals from all walks of life crush their goals, multiply their earnings and portfolios, and live their dreams, enjoying every step of the way.