Jörg Becker, Lars Algermissen, Thorsten Falk

Modernizing Processes in Public Administrations

Process Management in the Age of e-Government and New Public Management

• Broschiertes Buch

Produktbeschreibung

In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Produktdetails

• BPM Competence
• Verlag: Springer / Springer Berlin Heidelberg / Springer, Berlin
• Artikelnr. des Verlages: 978-3-642-44137-0
• 2012
• Seitenzahl: 360
• Erscheinungstermin: 1. März 2014
• Englisch
• Abmessung: 235mm x 155mm x 20mm
• Gewicht: 551g
• ISBN-13: 9783642441370
• ISBN-10: 3642441378
• Artikelnr.: 40707975

Inhaltsangabe

1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. - Bibliography. - Index. - Authors.