N. Craig Smith

Morality and the Market (Routledge Revivals)

Consumer Pressure for Corporate Accountability

• Gebundenes Buch

Produktbeschreibung

Can businesses abandon the axiom that the customer is always right when consumers start questioning the ethics of business practices? Professor Craig Smith examines the theory and practice of ethical purchase behaviour, a crucial mechanism for ensuring social responsibility in business. He explains how and why consumers have used their purchasing power to influence corporate policies and practices. He argues the case for the social control of business, drawing on perspectives from marketing, economics, politics, sociology, and business policy. He concludes that the market may act as an arbiter of 'good' and 'bad' business practice. Dr Smith considers the practical aspects of ethical purchase behaviour, focusing on consumer boycotts as a specific form of this consumer behaviour, and explains how boycotted businesses should respond. This title, first published in 1990, is ideal for both business students and those who have a business of their own.

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This title, first published in 1990, is ideal for both business students and those who have a business of their own. Professor Craig Smith examines the theory and practice of ethical purchase behaviour, a crucial mechanism for ensuring social responsibility in business. He explains how and why consumers have used their purchasing power to influence corporate policies and practices.

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Produktdetails

• Verlag: Routledge
• Seitenzahl: 364
• Erscheinungstermin: 22. September 2014
• Englisch
• Abmessung: 222mm x 145mm x 23mm
• Gewicht: 591g
• ISBN-13: 9781138820623
• ISBN-10: 1138820628
• Artikelnr.: 41024239

Autorenporträt

N. Craig Smith

Inhaltsangabe

Preface
Introduction
Part I: Ethical Purchase Behaviour and the Social Control of Business 1. Capitalism and Consumer Sovereignty 2. Social Control of Business: Corporate Social Responsibility 3. Social Control of Business: From Responsibility and Philanthropy to Accountability 4. Pressure Groups and Pluralism 5. The Boycott Tactic 6. Pressure Groups in the Marketing System
Part II: The Use and Effects of Consumer Boycotts 7. Consumer Boycotts of Business 8. Consumer Boycott Case Studies 9. Effectiveness in the Use of Boycotts and Management Responses
Conclusions
Appendix A: Markets and Marketing
Appendix B: Other Instances of Consumer Boycotts
Notes and References
Author Index
Subject Index