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MS-21 SOCIAL PROCESSES AND BEHAVIOURAL ISSUES Topics Covered Block 1 - Social Processes and Issues Unit 1 - Indian Environment: The Changing Scenario Unit 2 - Social Issues and Organizational Relevance Unit 3 - Organizational Values and Work Ethics Block 2 - Intra Personal Processes Unit 1 - Understanding Human Behaviour Unit 2 - Perception Unit 3 - Learning Unit 4 - Motivation Unit 5 - Human Emotions at Work Block 3 - Interpersonal Processes Unit 1 - Interpersonal Issues, Communication and Conflict Unit 2 - Counseling Processes Unit 3 - Behaviour Modification Unit 4 - Persuasion Block 4 - Group and Inter-Group Processes Unit 1 - Group Formation and Group Processes Unit 2 - Group Dynamics Unit 3 - Leading and Building Teams Unit 4 - Conflict Resolution Block 5 - Organizational Processes Unit 1 - Power Dynamics Unit 2 - Political Processes Unit 3 - Learning Organizations Unit 4 - Cross Cultural Issues Unit 5 - Organizational Culture MS-21 English (Total-18, Solved-11, Unsolved-7) June (2008-2013, 2017-2019) December (2007-2013, 2017-2018)