Chapter 01: Introducing negotiation; Chapter 02: Countering the seller advantage; Chapter 03: Red sheet; Chapter 04: Planning the negotiation; Chapter 05: Negotiation across cultures; Chapter 06: Personality and negotiation; Chapter 07: Power; Chapter 08: Game theory; Chapter 09: Building the concession strategy; Chapter 10: The negotiation event; Chapter 11: Winning event tactics; Chapter 12: Body language; Chapter 13: Managing what you say and how you say it; Chapter 14: Post negotiation activities; Chapter 15: Negotiation as a key enabler for success; Chapter 16: Appendix The Red Sheet negotiation templates
Chapter 01: Introducing negotiation; Chapter 02: Countering the seller advantage; Chapter 03: Red sheet; Chapter 04: Planning the negotiation; Chapter 05: Negotiation across cultures; Chapter 06: Personality and negotiation; Chapter 07: Power; Chapter 08: Game theory; Chapter 09: Building the concession strategy; Chapter 10: The negotiation event; Chapter 11: Winning event tactics; Chapter 12: Body language; Chapter 13: Managing what you say and how you say it; Chapter 14: Post negotiation activities; Chapter 15: Negotiation as a key enabler for success; Chapter 16: Appendix The Red Sheet negotiation templates
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