"This book blew my mind." (Adam Grant, bestselling author of Originals). A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake. Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion. "Filled with insights that apply to everyday negotiations." (Business Insider). "Chris Voss has few equals when it comes to high-stakes negotiations. Whether for your business or your personal life, his techniques work." (Joe Navarro, former FBI Special Agent and bestselling author of What Every BODY is Saying).
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Former FBI Hostage Negotiator Chris Voss has few equals when it comes to high stakes negotiations. Whether for your business or your personal life, his techniques work." - Joe Navarro, FBI Special Agent (Ret.) and author of the international bestseller, What Every Body is Saying
Chatty and friendly and packed with helpful resources, this is an intriguing approach to business and personal negotiations. - Publishers Weekly
"Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between." - Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast
"It's rare that a book is so gripping and entertaining while still being actionable and applicable." - Inc.
"A business book you won't be able to put down." - Fortune
Chatty and friendly and packed with helpful resources, this is an intriguing approach to business and personal negotiations. - Publishers Weekly
"Such a great book that is relevant to more than just FBI negotiations: it's relevant to my relationship with my partner, to my business, to everything in between." - Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast
"It's rare that a book is so gripping and entertaining while still being actionable and applicable." - Inc.
"A business book you won't be able to put down." - Fortune