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This book presents a collectionof recent research works intended to assist in theeffective management of service loss. It develops and evaluates methodologiesfor the assessment of defects and failures, and proposes methodologies forpreventing and mitigating building defects. As such, the book will appeal to abroad readership of scientists, practitioners, students and lecturers.

Produktbeschreibung
This book presents a collectionof recent research works intended to assist in theeffective management of service loss. It develops and evaluates methodologiesfor the assessment of defects and failures, and proposes methodologies forpreventing and mitigating building defects. As such, the book will appeal to abroad readership of scientists, practitioners, students and lecturers.