Explores the business drivers for embarking on product-service development and its relation with sustainability and competitiveness. This book reviews toolkits and approaches, selects best practice, analyzes gaps, examines what opportunities there are in a variety of key areas and translates the lessons into suggested approaches for companies.
Explores the business drivers for embarking on product-service development and its relation with sustainability and competitiveness. This book reviews toolkits and approaches, selects best practice, analyzes gaps, examines what opportunities there are in a variety of key areas and translates the lessons into suggested approaches for companies.
Foreword Bas de Leeuw UNEP DTIE France Part I: Product-services: The context1. Introduction Arnold Tukker TNO The Netherlands Part II: Fundamentals concerning competitiveness and sustainability2. Product-services: A specific value proposition Arnold Tukker and Christiaan van den Berg TNO The Netherlands and Ursula Tischner econcept Germany 3. Product-services and competitiveness Arnold Tukker and Christiaan van den Berg TNO The Netherlands 4. Product-services and sustainability Arnold Tukker TNO The Netherlands and Ursula Tischner and Martijn Verkuijl econcept Germany Part III: Product-service development5. The toolbox for product-service development Martijn Verkuijl and Ursula Tischner econcept Germany and Arnold Tukker TNO The Netherlands Part IV: Potential for product-services in five need areas6. Introduction to the need area-specific chapters Arnold Tukker TNO The Netherlands 7. Need area 1: Base materials Rui Fraz8. Need area 2: Information and communication technologiesMartin Charter Graham Adams and Tom Clark Centre for Sustainable Design UK9. Need area 3: OfficesMartijn Verkuijl and Ursula Tischner econcept Germany10. Need area 4: FoodErik Tempelman Peter Joore Tom van der Horst and Helma Luiten TNO The Netherlands11. Need area 5: HouseholdsAn Vercalsteren and Theo Geerken VITO BelgiumPart V: Reflections and conclusions12. Towards an integrated approach to PSS designUrsula Tischner econcept Germany and Arnold Tukker TNO The Netherlands13. ConclusionsArnold Tukker TNO The Netherlands and Ursula Tischner econcept GermanyAnnex 1: A practical guide for PSS developmentUrsula Tischner econcept Germany and Arnold Tukker TNO The NetherlandsAnnex 2: tools alphabeticalMartijn Verkuijl and Ursula Tischner econcept Germany and Arnold Tukker TNO The Netherlands
Foreword Bas de Leeuw UNEP DTIE France Part I: Product-services: The context1. Introduction Arnold Tukker TNO The Netherlands Part II: Fundamentals concerning competitiveness and sustainability2. Product-services: A specific value proposition Arnold Tukker and Christiaan van den Berg TNO The Netherlands and Ursula Tischner econcept Germany 3. Product-services and competitiveness Arnold Tukker and Christiaan van den Berg TNO The Netherlands 4. Product-services and sustainability Arnold Tukker TNO The Netherlands and Ursula Tischner and Martijn Verkuijl econcept Germany Part III: Product-service development5. The toolbox for product-service development Martijn Verkuijl and Ursula Tischner econcept Germany and Arnold Tukker TNO The Netherlands Part IV: Potential for product-services in five need areas6. Introduction to the need area-specific chapters Arnold Tukker TNO The Netherlands 7. Need area 1: Base materials Rui Fraz8. Need area 2: Information and communication technologiesMartin Charter Graham Adams and Tom Clark Centre for Sustainable Design UK9. Need area 3: OfficesMartijn Verkuijl and Ursula Tischner econcept Germany10. Need area 4: FoodErik Tempelman Peter Joore Tom van der Horst and Helma Luiten TNO The Netherlands11. Need area 5: HouseholdsAn Vercalsteren and Theo Geerken VITO BelgiumPart V: Reflections and conclusions12. Towards an integrated approach to PSS designUrsula Tischner econcept Germany and Arnold Tukker TNO The Netherlands13. ConclusionsArnold Tukker TNO The Netherlands and Ursula Tischner econcept GermanyAnnex 1: A practical guide for PSS developmentUrsula Tischner econcept Germany and Arnold Tukker TNO The NetherlandsAnnex 2: tools alphabeticalMartijn Verkuijl and Ursula Tischner econcept Germany and Arnold Tukker TNO The Netherlands
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