Leo Jones, Richard Alexander
New International Business English, Student's Book
Communication Skills in English for Business Purposes
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Leo Jones, Richard Alexander
New International Business English, Student's Book
Communication Skills in English for Business Purposes
- Broschiertes Buch
New International Business English Updated edition is an upper intermediate (B2) level course for learners who need to use English in their day-to-day work.
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New International Business English Updated edition is an upper intermediate (B2) level course for learners who need to use English in their day-to-day work.
Produktdetails
- Produktdetails
- New International Business English
- Verlag: Cambridge University Press
- 2 Revised edition
- Seitenzahl: 178
- Erscheinungstermin: 11. Juli 2011
- Englisch
- Abmessung: 277mm x 217mm x 15mm
- Gewicht: 466g
- ISBN-13: 9781107632219
- ISBN-10: 1107632218
- Artikelnr.: 34027358
- New International Business English
- Verlag: Cambridge University Press
- 2 Revised edition
- Seitenzahl: 178
- Erscheinungstermin: 11. Juli 2011
- Englisch
- Abmessung: 277mm x 217mm x 15mm
- Gewicht: 466g
- ISBN-13: 9781107632219
- ISBN-10: 1107632218
- Artikelnr.: 34027358
Thanks; Introduction; 1. Face to face: basic skills and techniques for talking to people in business situations; 2. Letters
faxes and memos: basic skills and techniques for business correspondence; 3. On the phone: basic skills and techniques for using the telephone in business; 4. Summaries
notes
reports: basic skills and techniques for writing reports
making notes
summarizing and taking notes of conversations in business; 5. Working together: talking about where you work
employment policy
a company's activities
organization and trade; 6. International trade: ordering and supplying goods or services
answering and making enquiries
making offers
placing and acknowledging orders; 7. Money matters: methods of payment
cash flow
invoicing
dealing with non-payment problems; 8. Dealing with problems: complaining and apologizing
delivery and after-sales problems; 9. Visitors and travellers. Looking after foreign visitors and travelling on business: hotels
restaurants
small talk
telling stories; 10. Marketing: marketing a product
market research
promotion and advertising; 11. Meetings: taking part in formal and informal meetings
one-to-one meetings and larger group meetings; 12. Processes and operations: explaining and describing operations
giving instructions; 13. Jobs and careers: applying for jobs and seeking promotion
participating in interviews; 14. Sales and negotiations: selling and buying products
negotiating face-to-face and on the phone; 15. A special project: a simulation
revising many of the skills and situations in the course; Files; Acknowledgements.
faxes and memos: basic skills and techniques for business correspondence; 3. On the phone: basic skills and techniques for using the telephone in business; 4. Summaries
notes
reports: basic skills and techniques for writing reports
making notes
summarizing and taking notes of conversations in business; 5. Working together: talking about where you work
employment policy
a company's activities
organization and trade; 6. International trade: ordering and supplying goods or services
answering and making enquiries
making offers
placing and acknowledging orders; 7. Money matters: methods of payment
cash flow
invoicing
dealing with non-payment problems; 8. Dealing with problems: complaining and apologizing
delivery and after-sales problems; 9. Visitors and travellers. Looking after foreign visitors and travelling on business: hotels
restaurants
small talk
telling stories; 10. Marketing: marketing a product
market research
promotion and advertising; 11. Meetings: taking part in formal and informal meetings
one-to-one meetings and larger group meetings; 12. Processes and operations: explaining and describing operations
giving instructions; 13. Jobs and careers: applying for jobs and seeking promotion
participating in interviews; 14. Sales and negotiations: selling and buying products
negotiating face-to-face and on the phone; 15. A special project: a simulation
revising many of the skills and situations in the course; Files; Acknowledgements.
Thanks; Introduction; 1. Face to face: basic skills and techniques for talking to people in business situations; 2. Letters
faxes and memos: basic skills and techniques for business correspondence; 3. On the phone: basic skills and techniques for using the telephone in business; 4. Summaries
notes
reports: basic skills and techniques for writing reports
making notes
summarizing and taking notes of conversations in business; 5. Working together: talking about where you work
employment policy
a company's activities
organization and trade; 6. International trade: ordering and supplying goods or services
answering and making enquiries
making offers
placing and acknowledging orders; 7. Money matters: methods of payment
cash flow
invoicing
dealing with non-payment problems; 8. Dealing with problems: complaining and apologizing
delivery and after-sales problems; 9. Visitors and travellers. Looking after foreign visitors and travelling on business: hotels
restaurants
small talk
telling stories; 10. Marketing: marketing a product
market research
promotion and advertising; 11. Meetings: taking part in formal and informal meetings
one-to-one meetings and larger group meetings; 12. Processes and operations: explaining and describing operations
giving instructions; 13. Jobs and careers: applying for jobs and seeking promotion
participating in interviews; 14. Sales and negotiations: selling and buying products
negotiating face-to-face and on the phone; 15. A special project: a simulation
revising many of the skills and situations in the course; Files; Acknowledgements.
faxes and memos: basic skills and techniques for business correspondence; 3. On the phone: basic skills and techniques for using the telephone in business; 4. Summaries
notes
reports: basic skills and techniques for writing reports
making notes
summarizing and taking notes of conversations in business; 5. Working together: talking about where you work
employment policy
a company's activities
organization and trade; 6. International trade: ordering and supplying goods or services
answering and making enquiries
making offers
placing and acknowledging orders; 7. Money matters: methods of payment
cash flow
invoicing
dealing with non-payment problems; 8. Dealing with problems: complaining and apologizing
delivery and after-sales problems; 9. Visitors and travellers. Looking after foreign visitors and travelling on business: hotels
restaurants
small talk
telling stories; 10. Marketing: marketing a product
market research
promotion and advertising; 11. Meetings: taking part in formal and informal meetings
one-to-one meetings and larger group meetings; 12. Processes and operations: explaining and describing operations
giving instructions; 13. Jobs and careers: applying for jobs and seeking promotion
participating in interviews; 14. Sales and negotiations: selling and buying products
negotiating face-to-face and on the phone; 15. A special project: a simulation
revising many of the skills and situations in the course; Files; Acknowledgements.