This book analyses and evaluates the accomplishments, challenges, and approaches associated with the New Public Management (NPM) in Africa towards establishing context-specific interventions for public sector institutions' performance. Taking the reader through various business and management approaches, including leadership in the public sector, digitalisation, market orientation and trust building, this book provides an understanding of the key issues facing public sector organisations in Africa and offers novel ways of approaching public management in a changing socio-economic landscape to drive improved performance of public institutions.
The book offers students, practitioners and researchers important insights on NPM and public sector institutions in Africa. The recommendations of the book will help government and policymakers implement appropriate public sector management policies for strengthening public sector service delivery in Africa.
The book offers students, practitioners and researchers important insights on NPM and public sector institutions in Africa. The recommendations of the book will help government and policymakers implement appropriate public sector management policies for strengthening public sector service delivery in Africa.
"The Chapters furnish valuable theoretical perspectives with empirical evidences from across developing countries of African extraction. ... The logical flow and clarity, coupled with contributors' attention to explicating issues in detail makes reading comprehensible - even to laymen. Given its in-depth analysis of a diversity of public sectors, it undoubtedly makes valuable contributions to theory and practice, and as such remains relevant a reference for academics, policy makers, civil society and stakeholders, policy makers and students ... ." (Vincent Ekow Arkorful, International Journal of Public Administration, June 7, 2022)