Ann-Margaret Jacob

Office Administration for CSEC

• Broschiertes Buch

Produktbeschreibung

Completely matching the syllabus, this book equips students with the knowledge, skills and attitudes to function effectively in a modern office environment. It also seeks to nurture and improve students' social responsibility, personal management skills and positive work ethics, as well as providing the foundation for further business education.

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Produktdetails

• Verlag: Oxford University Press
• Seitenzahl: 368
• Erscheinungstermin: 13. Januar 2012
• Englisch
• Abmessung: 265mm x 198mm x 16mm
• Gewicht: 886g
• ISBN-13: 9781408516140
• ISBN-10: 1408516144
• Artikelnr.: 36036285

Inhaltsangabe

1: Office orientation
2: Communication
3: Recruitment and orientation
4: Information management
5: Reception and hospitality
6: Meetings
7: Travel arrangements
8: Human resource management
9: Accounts and financial services
10: Procurement and inventory management
11: Sales, marketing and customer service
12: Operations, despatch and transport services