Social projects in Zambia aim to alleviate hunger, poverty, disease while improving access to clean water, quality education and health services. A project that does not achieve any of the project deliverables must be considered as a failed project. Zambia today is faced with the challenge that despite studies showing the importance of the critical success factors, projects are still failing to succeed. This research endeavoured to assess the effect of online project tracking on project success as a critical success factor. Literature on projects implemented in Zambia revealed that well-funded donor projects have failed to deliver and bring about the intended impact.