Jan Hayes

Operational Decision-making in High-hazard Organizations

Drawing a Line in the Sand

• Gebundenes Buch

Produktbeschreibung

This book describes research on safety-related decision-making by operations supervisory personnel in three different high-hazard industries, and features a case study illustrating each: a chemical plant, a nuclear power station and an air-navigation service provider. The focus of this research is unique: those who supervise the frontline personnel and essentially provide the organizational link between senior management and minute-by-minute system operations.

Produktdetails

• Verlag: Taylor and Francis
• Seitenzahl: 190
• Erscheinungstermin: 13. Mai 2013
• Englisch
• Abmessung: 234mm x 156mm x 13mm
• Gewicht: 449g
• ISBN-13: 9781409423843
• ISBN-10: 1409423840
• Artikelnr.: 45112315

Autorenporträt

Jan Hayes has 25 years' experience in safety and risk management. She holds a Senior Research Fellow appointment at the Australian National University where she is Program Leader for the social science research activities of the Energy Pipelines Co-operative Research Centre. Dr Hayes is a member of the Advisory Board of the Australian National Offshore Petroleum Safety and Environmental Management Authority.

Inhaltsangabe

Contents: Foreword
Preface
Introduction
Theoretical perspectives on making safe decisions
Part A Decision-Making in Three High Reliability Organizations: At the nuclear power station - 'We put a line in the sand'
At the chemical plant - 'If it's not safe, we don't do it'
Air traffic control - 'When you kick a ball, you don't know where it's going to land'. Part B Acting Both as Employees and as Professionals: Decision-making and identity
Rules and compliance
Professionals at work
Professional relationships
Decisions, risks and barriers
Creating environments for better decision-making
References
Index.