Master core principles of business operations and processes with this must-read text. Operations and Process Management, 7th edition provides the fundamental critical and practical tools for successfully managing business operations and illustrates key ideas with case studies from a diverse range of industries worldwide.
Master core principles of business operations and processes with this must-read text. Operations and Process Management, 7th edition provides the fundamental critical and practical tools for successfully managing business operations and illustrates key ideas with case studies from a diverse range of industries worldwide.
Nigel Slack is an Emeritus Professor of Operations Management and Strategy at Warwick Business School, an Honorary Professor at Bath University, and 'Honorary Fellow of the European Operations Management Association'. He is an educator, consultant, and writer with a wide experience in many sectors. Alistair Brandon-Jones is a Full Chaired Professor in Operations and Supply Chain Management, and Head of the Information, Decisions, and Operations Division at the University of Bath, School of Management. He is also an Adjunct Professor for Hult International Business School and Danish Technical University. Nicola Burgess is Professor of Operations Management at the School for Business and Society, University of York. Nicola has worked extensively with public sector organisations and so brings her understanding of operations management and improvement in a public sector context. Nicola is also a visiting scholar at Warwick Business School, University of Warwick.
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Preface Acknowledgements Chapter 1 Operations and Processes Chapter 2: Operations and Strategy Impact Chapter 3: Product and Service Innovation Chapter 4: Scope and Structure Chapter 5: Process Positioning Chapter 6: Process Analysis Chapter 7: Supply Chain Management Chapter 8: Capacity Management Chapter 9: Inventory Management Chapter 10: Operations Planning and Control Chapter 11: Improvement Chapter 12: Lean Operations Chapter 13: Quality Chapter 14: Risk and Resilience Chapter 15: Project Management Index
