Andere Kunden interessierten sich auch für
![Operations Strategy in Energy/Electricity Production]( "Operations Strategy in Energy/Electricity Production")
Operations Strategy in Energy/Electricity Production18,95 €![The Road to Quality: Continuous Improvement and Benchmarking]( "The Road to Quality: Continuous Improvement and Benchmarking")
The Road to Quality: Continuous Improvement and Benchmarking17,95 €![Supply Chain Performance Measurement & E-Business Supply Chain Management: Including a Practical Excursus on the Intel Case]( "Supply Chain Performance Measurement & E-Business Supply Chain Management: Including a Practical Excursus on the Intel Case")
Supply Chain Performance Measurement & E-Business Supply Chain Management: Including a Practical Excursus on the Intel Case19,95 €![The Management of Quality and Its Control]( "The Management of Quality and Its Control")
The Management of Quality and Its Control182,99 €![Supply Chain Games: Operations Management and Risk Valuation]( "Supply Chain Games: Operations Management and Risk Valuation")
Supply Chain Games: Operations Management and Risk Valuation112,99 €![The Management of Quality and its Control]( "The Management of Quality and its Control")
The Management of Quality and its Control116,99 €![Key areas for operational improvement]( "Key areas for operational improvement")
Key areas for operational improvement18,95 €
Seminar paper from the year 2012 in the subject Business economics - General, grade: 1,5, Leeds Metropolitan University, course: Operations and Quality Management, language: English, abstract: The purpose of this paper is to examine and identify operations and quality issues within secondary services of the National Football League and to provide practical recommendations how to operational and quality performance can be improved. This exploratory conceptual paper is based on the synthesis of academic sources stating that sporting operations managers should focus their attention on secondary services as those are within managerial control while the professional game as the core service is not. Exploring ticket pricing strategies, parking operations and concessions' service quality, the findings indicate that continuous tracking of customer satisfaction and perception is needed to observe if introduced measures are effective and where areas for improvement are.