Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases. This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.
Table of contents:
Part I: Introduction 1. The Operations Function 2. Operations and Supply Chain Strategy 3. Product Design Part II: Process Design 4. Process Selection 5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Scheduling Operations 14. Project Planning and Scheduling Part V: Inventory 15. Independent- Demand Inventory 16. Materials Requirement Planning 17. Just-in-Time Systems and Lean thinking Part VI: Case Studies Appendixes Index
Table of contents:
Part I: Introduction 1. The Operations Function 2. Operations and Supply Chain Strategy 3. Product Design Part II: Process Design 4. Process Selection 5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Scheduling Operations 14. Project Planning and Scheduling Part V: Inventory 15. Independent- Demand Inventory 16. Materials Requirement Planning 17. Just-in-Time Systems and Lean thinking Part VI: Case Studies Appendixes Index