Stevenson’s Operations Management surveys the field of operations in both services and manufacturing. As always, this new edition offers complete, balanced, and flexible coverage of operations management. With hands-on examples and support in the text, and the most extensive technology support package available, students will have a practical, deep, up to date, and motivating study resource. Combine that with the clear explanations of topics, and the countless presentation enhancements, this new Eighth Edition is the best ever. Coverage flows from the overall strategic issues of designing products and services and making major capacity and location decisions, through the operating processes and control systems, including well supported quantitative applications. Many specialty topics and quantitative techniques are segmented as supplements that can be highlighted or bypassed depending on your course structure. Topics are also supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets.
Table of contents:
Part I INTRODUCTION 1. Introduction to Operations Management 2. Competitiveness, Strategy, and Productivity Part II FORECASTING 3. Forecasting Part III SYSTEM DESIGN 4. Product and Service Design 4S Reliability 5. Strategic Capacity Planning for Products and Services 5S Decision Theory 6. Process Selection and Facility Layout 6S Linear Programming 7. Design of Work Systems 7S Learning Curves 8. Location Planning and Analysis 8S The Transportation Model Part IV QUALITY 9. Management of Quality 10. Quality Control 10S Acceptance Sampling Part V INVENTORY MANAGEMENT AND SCHEDULING 11. Inventory Management 12. Aggregate Planning 13. MRP & ERP 14. JIT and Lean Operations 14S Maintenance 15. Scheduling Part VI SUPPLY CHAIN MANAGEMENT 16. Supply Chain Management Part VII PROJECT MANAGEMENT 17. Project Management Part VIII WAITING LINES AND SIMULATION 18. Waiting Lines 18S Simulation
Table of contents:
Part I INTRODUCTION 1. Introduction to Operations Management 2. Competitiveness, Strategy, and Productivity Part II FORECASTING 3. Forecasting Part III SYSTEM DESIGN 4. Product and Service Design 4S Reliability 5. Strategic Capacity Planning for Products and Services 5S Decision Theory 6. Process Selection and Facility Layout 6S Linear Programming 7. Design of Work Systems 7S Learning Curves 8. Location Planning and Analysis 8S The Transportation Model Part IV QUALITY 9. Management of Quality 10. Quality Control 10S Acceptance Sampling Part V INVENTORY MANAGEMENT AND SCHEDULING 11. Inventory Management 12. Aggregate Planning 13. MRP & ERP 14. JIT and Lean Operations 14S Maintenance 15. Scheduling Part VI SUPPLY CHAIN MANAGEMENT 16. Supply Chain Management Part VII PROJECT MANAGEMENT 17. Project Management Part VIII WAITING LINES AND SIMULATION 18. Waiting Lines 18S Simulation