Operations Management
Quality and Competitiveness in a Global Environment
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Russell and Taylor provide readers with an ideal balance of managerial issues and quantitative techniques. The new Fifth Edition keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. While emphasizing quality and competitiveness, the book helps readers see how OM relates to real businesses.Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with ...
Russell and Taylor provide readers with an ideal balance of managerial issues and quantitative techniques. The new Fifth Edition keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. While emphasizing quality and competitiveness, the book helps readers see how OM relates to real businesses.
Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. The authors present the concepts clearly and logically, and help students see how OM relates to real business.
Russell and Taylor recognize that many students struggle with the quantitative material in their Operations Management course. That's why their text offers extensive collection of exercises and solved problems, along with outstanding problem-solving support, including eGrade Plus. eGrade Plus links problems from the book to relevant sections in an online version of the text, and provides opportunities for practice and a quantitative survival guide.
Contents:
PART I: Designing a Productive System
1. Operations and Competitiveness
2. Operations Strategy
Supplement 2: Operational Decision-Making Tools: Decision Analysis
3. Quality Management
4. Statistical Quality Control
Supplement 4: Operational Decision-Making Tools: Acceptance Sampling
5. Products and Services
6. Processes, Technologies and Capacity
7. Facilities
Supplement 7: Operational Decision-Making Tools: Facility Location Models
8. Human Resources
Supplement 8: Operation Decision-Making Tools: Work Measurement
9. Project Management
PART II: Operating a Productive System
10. Supply Chain Management
Supplement 10: Operational Decision-Making Tools: Transportation and Transshipment Problems
11. Forecasting
12. Inventory Management
Supplement 12: Operational Decision-Making Tools: Simulation
13. Aggregate Planning and Demand Management
Supplement 13: Operation Decision-Making Tools: Linear Programming
14. Resource Planning
15. Lean Systems
16. Scheduling
17. Waiting Line Analysis and Service Improvement
Featuring an ideal balance of managerial issues and quantitative techniques, this new Fifth Edition of Russell and Taylor's comprehensive introduction to operations management keeps pace with current innovations and issues in the field, particularly those related to the impact of information technology and the global business environment on OM. The authors present the concepts clearly and logically, and help students see how OM relates to real business.
Russell and Taylor recognize that many students struggle with the quantitative material in their Operations Management course. That's why their text offers extensive collection of exercises and solved problems, along with outstanding problem-solving support, including eGrade Plus. eGrade Plus links problems from the book to relevant sections in an online version of the text, and provides opportunities for practice and a quantitative survival guide.
Contents:
PART I: Designing a Productive System
1. Operations and Competitiveness
2. Operations Strategy
Supplement 2: Operational Decision-Making Tools: Decision Analysis
3. Quality Management
4. Statistical Quality Control
Supplement 4: Operational Decision-Making Tools: Acceptance Sampling
5. Products and Services
6. Processes, Technologies and Capacity
7. Facilities
Supplement 7: Operational Decision-Making Tools: Facility Location Models
8. Human Resources
Supplement 8: Operation Decision-Making Tools: Work Measurement
9. Project Management
PART II: Operating a Productive System
10. Supply Chain Management
Supplement 10: Operational Decision-Making Tools: Transportation and Transshipment Problems
11. Forecasting
12. Inventory Management
Supplement 12: Operational Decision-Making Tools: Simulation
13. Aggregate Planning and Demand Management
Supplement 13: Operation Decision-Making Tools: Linear Programming
14. Resource Planning
15. Lean Systems
16. Scheduling
17. Waiting Line Analysis and Service Improvement