Order Out of Chaos - Walker, Scott
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"Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyberattack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book. His methods, centered in empathy, active listening, trust-based influence, and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organization, the owner of a small…mehr

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Produktbeschreibung
"Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyberattack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book. His methods, centered in empathy, active listening, trust-based influence, and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organization, the owner of a small business, a local sports team coach or running the family household, you're negotiating every single day, whether you realize it or not. Learn the skills Scott uses to resolve life or death kidnappings all over the world-from the Niger Delta, China, and the Philippines to the Middle East, Europe, and Latin America-and how to apply them to your own life, at work and at home. Order Out of Chaos provides tools that cut straight to the most effective way of communicating, particularly in times of crisis, change and uncertainty"--
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Autorenporträt
Scott Walker spent sixteen years as a Scotland Yard detective engaged in covert, counterterrorist, and kidnapping operations, successfully resolving more than three hundred cases. He left the police force in 2015 to support organizations, government departments, and private individuals in negotiating the release of hostages all over the world. He is sought after worldwide as a speaker, and he coaches executives and leaders at all levels on how to enhance their resilience, develop their emotional intelligence, and perfect their communication skills. He consults with companies to help them build a resilient culture and develop engaged, fulfilled, purpose-driven, and productive teams.