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What is organizational change and how it can be brought about? Organizational Change integrates major empirical, theoretical, and conceptual approaches to implementers' and other stakeholders' strategic communication during change. Laurie Lewis ties together disparate literatures in management, education, organizational sociology, and communication to explore how the practices and processes of communication work in real-world cases of change implementation. Written for both undergraduate and graduate students, the book fills in an important piece of the applied communication puzzle as it relates to organizations. In addition to giving a bold and comprehensive overview of communication research and ideas on change and those who bring it about, each chapter is illustrated with student-friendly, real-life case studies including organizational mergers, governmental/nonprofit policy and procedural implementation, and technological innovation.
"Summing Up: Recommended. Academic collections, upper-divisionundergraduate and up." (Choice, 1 December 2011)
"Laurie Lewis provides a compelling and fresh look at theconcept and practice of change. Her communication perspectiveand selection of case studies help to make this book a valuableresource to leaders in both the public and privatesectors."
Michael Bzdak, Ph.D., Johnson & Johnson
"The complexity of organizational life is brought to lifein this book as stakeholders with different backgrounds, interestsand resources struggle to find solutions to the problems of theday. It's a must read for 21st century organizationalknowledge for students of communication and organizationsalike."
Gail T. Fairhurst, University of Cincinnati
"Lewis draws on the literature and her extensive originalresearch to provide a comprehensive and innovative treatment ofcommunication in planned change implementation. A must forstudents, researchers, and practitioners."
Ted Zorn, University of Waikato
"As the pace of change accelerates in our society, increasinglydriven by forces external to our organizations and institutions,Lewis's contribution couldn't be more timely, or critical as weseek to better chart our future."
Matthew Hamill, Senior Vice President, National Association ofCollege and University Business Officers
"We know change is an increasingly critical processaffecting literally everything. Lewis provides an excellentexamination of change from a strategic communication perspectivewith an important and innovative focus on stakeholders. Hermessage is theoretically sound, accessible, compelling, andultimately practical."
Pamela Shockley Zalabak, University of Colorado, ColoradoSpring
"For students of organization, this is a must-read.Through illuminating case studies and a remarkably clear discussionof theories, Lewis shows how our conception of organization is keyto how we approach and implement change; she builds on this to showhow a more complex vision of communication can enrich ourconceptions of both organization and stakeholder theorizing. Thisbook is an important contribution to the way we think aboutorganizational communication. "
Tim Kuhn, University of Colorado, Boulder
"Laurie Lewis provides a compelling and fresh look at theconcept and practice of change. Her communication perspectiveand selection of case studies help to make this book a valuableresource to leaders in both the public and privatesectors."
Michael Bzdak, Ph.D., Johnson & Johnson
"The complexity of organizational life is brought to lifein this book as stakeholders with different backgrounds, interestsand resources struggle to find solutions to the problems of theday. It's a must read for 21st century organizationalknowledge for students of communication and organizationsalike."
Gail T. Fairhurst, University of Cincinnati
"Lewis draws on the literature and her extensive originalresearch to provide a comprehensive and innovative treatment ofcommunication in planned change implementation. A must forstudents, researchers, and practitioners."
Ted Zorn, University of Waikato
"As the pace of change accelerates in our society, increasinglydriven by forces external to our organizations and institutions,Lewis's contribution couldn't be more timely, or critical as weseek to better chart our future."
Matthew Hamill, Senior Vice President, National Association ofCollege and University Business Officers
"We know change is an increasingly critical processaffecting literally everything. Lewis provides an excellentexamination of change from a strategic communication perspectivewith an important and innovative focus on stakeholders. Hermessage is theoretically sound, accessible, compelling, andultimately practical."
Pamela Shockley Zalabak, University of Colorado, ColoradoSpring
"For students of organization, this is a must-read.Through illuminating case studies and a remarkably clear discussionof theories, Lewis shows how our conception of organization is keyto how we approach and implement change; she builds on this to showhow a more complex vision of communication can enrich ourconceptions of both organization and stakeholder theorizing. Thisbook is an important contribution to the way we think aboutorganizational communication. "
Tim Kuhn, University of Colorado, Boulder