With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. You will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit will…mehr
With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. You will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit will provide you with practical insights and tools to implement, measure, and monitor sustainable change initiatives to guide organizations to desired outcomes.
Key Features
Takes a pragmatic, action-oriented approach: Frameworks are given to help you understand, plan, implement, and evaluate change. Emphasizes the measurement of change: you will learn that measurement is crucial not only to determine the progress of change plans but also that measurement itself is a change tool. Demonstrates principles and applications: Engaging, real-world examples, exercises, and cases illustrate theory and concepts. Offers an integrating organizational change mode l: Each chapter is positioned in the organizational change model so you can see the connections between topics and chapters.
Chapter 1: Changing Organizations in Our Complex World Defining Organizational Change The Orientation of This Book Environmental Forces Driving Change Today The Implications of Worldwide Trends for Change Management Organization Change Roles The Requirements for Becoming a Successful Change Leader Summary Chapter 2: Frameworks for Leading the Process of Organizational Change Differentiating How to Change From What to Change The Processes of Organizational Change Application of the Change Path Model Summary Chapter 3: Frameworks for Diagnosing Organizations Open Systems Approach to Organizational Analysis The Nadler and Tushman Congruence Model Sterman's Systems Dynamics Model Quinn's Competing Values Model Greiner's Model of Organizational Growth Stacey's Complexity Theory Summary Chapter 4: Building and Energizing the Need for Change Understanding the Need for Change Assessing the Readiness for Change Developing a Powerful Vision for Change The Difference Between an Organizational Vision and a Change Vision Summary Chapter 5: Navigating Change Through Formal Structures and Systems Making Sense of Formal Structures and Systems Impact of Uncertainty and Complexity on Formal Structures and Systems Using Structures and Systems to Influence the Approval and Implementation of Change Developing Adaptive Systems and Structures Summary Chapter 6: Navigating Organizational Politics & Culture Power Dynamics in Organizations Organization Culture & Change Understanding the Perceptions of Change Summary Chapter 7: Managing Recipients of Change and Influencing Internal Stakeholders Stakeholders Respond Variably to Change Initiatives Responding to Various Feelings in Stakeholders Make the Change of the Psychological Contract Explicit and Transparent Integrity is One Antidote to Skepticism and Cynicism Avoiding Coercion but Pushing Hard: The Sweet Spot? Creating Consistent Signals From Systems and Processes Steps to Minimize the Negative Effects of Change Make Continuous Improvement the Norm Encourage People to Be Change Agents and Avoid the Recipient Trap Summary Chapter 8: Becoming a Master Change Agent Factors That Influence Change Agent Success Developing Into a Change Leader Developmental Stages of Change Leaders Internal and External Consultants: Specialized, Paid Change Agents Summary Chapter 9: Action Planning and Implementation Without a "Do It" Orientation, Things Won't Happen Prelude to Action: Selecting the Correct Path Plan the Work Action Planning Tools Working the Plan Ethically and Adaptively Transition Management Summary Chapter 10: Measuring Change Using Control Processes to Facilitate Change Selecting and Deploying Measures Control Systems and Change Management Other Measurement Tools Summary Chapter 11: Summary Thoughts on Organizational Change Putting The Change Path Model into Practice Future Organizations and Their Impact Becoming an Organizational Change Agent: Specialists & Generalists Paradoxes in Organization Change Orienting Yourself to Organization Change Summary
Chapter 1 Changing Organizations in Our Complex World Chapter 2 How to Lead Organizational Change: Frameworks Chapter 3 What to Change in an Organization: Frameworks Chapter 4 Who Leads the Change Chapter 5 Awakening: Building and Energizing the Need for Change Chapter 6 Navigating Change Through Formal Structures and Systems Chapter 7 Navigating Organizational Politics and Culture Chapter 8 Mobilizing: Recipients of Change and Internal Stakeholders Chapter 9 Moving from Mobilizing to Accelerating Change: Action Planning & Implementation Tools Chapter 10 Institutionalizing the Changes Chapter 11 Change Management Data Analysis Chapter 12 The Future of Change and the Future of Organizations
Chapter 1: Changing Organizations in Our Complex World Defining Organizational Change The Orientation of This Book Environmental Forces Driving Change Today The Implications of Worldwide Trends for Change Management Organization Change Roles The Requirements for Becoming a Successful Change Leader Summary Chapter 2: Frameworks for Leading the Process of Organizational Change Differentiating How to Change From What to Change The Processes of Organizational Change Application of the Change Path Model Summary Chapter 3: Frameworks for Diagnosing Organizations Open Systems Approach to Organizational Analysis The Nadler and Tushman Congruence Model Sterman's Systems Dynamics Model Quinn's Competing Values Model Greiner's Model of Organizational Growth Stacey's Complexity Theory Summary Chapter 4: Building and Energizing the Need for Change Understanding the Need for Change Assessing the Readiness for Change Developing a Powerful Vision for Change The Difference Between an Organizational Vision and a Change Vision Summary Chapter 5: Navigating Change Through Formal Structures and Systems Making Sense of Formal Structures and Systems Impact of Uncertainty and Complexity on Formal Structures and Systems Using Structures and Systems to Influence the Approval and Implementation of Change Developing Adaptive Systems and Structures Summary Chapter 6: Navigating Organizational Politics & Culture Power Dynamics in Organizations Organization Culture & Change Understanding the Perceptions of Change Summary Chapter 7: Managing Recipients of Change and Influencing Internal Stakeholders Stakeholders Respond Variably to Change Initiatives Responding to Various Feelings in Stakeholders Make the Change of the Psychological Contract Explicit and Transparent Integrity is One Antidote to Skepticism and Cynicism Avoiding Coercion but Pushing Hard: The Sweet Spot? Creating Consistent Signals From Systems and Processes Steps to Minimize the Negative Effects of Change Make Continuous Improvement the Norm Encourage People to Be Change Agents and Avoid the Recipient Trap Summary Chapter 8: Becoming a Master Change Agent Factors That Influence Change Agent Success Developing Into a Change Leader Developmental Stages of Change Leaders Internal and External Consultants: Specialized, Paid Change Agents Summary Chapter 9: Action Planning and Implementation Without a "Do It" Orientation, Things Won't Happen Prelude to Action: Selecting the Correct Path Plan the Work Action Planning Tools Working the Plan Ethically and Adaptively Transition Management Summary Chapter 10: Measuring Change Using Control Processes to Facilitate Change Selecting and Deploying Measures Control Systems and Change Management Other Measurement Tools Summary Chapter 11: Summary Thoughts on Organizational Change Putting The Change Path Model into Practice Future Organizations and Their Impact Becoming an Organizational Change Agent: Specialists & Generalists Paradoxes in Organization Change Orienting Yourself to Organization Change Summary
Chapter 1 Changing Organizations in Our Complex World Chapter 2 How to Lead Organizational Change: Frameworks Chapter 3 What to Change in an Organization: Frameworks Chapter 4 Who Leads the Change Chapter 5 Awakening: Building and Energizing the Need for Change Chapter 6 Navigating Change Through Formal Structures and Systems Chapter 7 Navigating Organizational Politics and Culture Chapter 8 Mobilizing: Recipients of Change and Internal Stakeholders Chapter 9 Moving from Mobilizing to Accelerating Change: Action Planning & Implementation Tools Chapter 10 Institutionalizing the Changes Chapter 11 Change Management Data Analysis Chapter 12 The Future of Change and the Future of Organizations
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"This is the most comprehensive and thorough teaching resource on the challenges of organizational change that I have used in my classes." Jeff Zimmerman, Ph.D., Assistant Professor of Organizational Leadership
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