Barry Thatcher, Carlos Evia

Outsourcing Technical Communication

Issues, Policies and Practices

• Gebundenes Buch

Produktbeschreibung

Examines the impact of outsourcing on the field of technical communication. This title addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It explores issues of curriculum, project management, legal considerations, and intercultural communication problems.

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Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 230
• Erscheinungstermin: 15. April 2008
• Englisch
• Abmessung: 229mm x 152mm x 14mm
• Gewicht: 481g
• ISBN-13: 9780895033345
• ISBN-10: 0895033348
• Artikelnr.: 72833248

Autorenporträt

Barry Thatcher, Carlos Evia

Inhaltsangabe

Acknowledgements
Introduction: The Changing Face of Technical Communication in the Global
Outsourcing Economy
Carlos Evia
PART I: Outsourcing Practices by Region
CHAPTER 1 Technical Communication and IT Oursourcing in India- Past,
Present, and Future
Prashant Natarajan and Makarand Pandit
CHAPTER 2 Defining Technical Communication in the United States and India:
A Contrastive Analysis of Established Curricula and Desired Abilities
Carlos Evia
CHAPTER 3 Africa Goes for Outsourcing
Michael Jarvis Kwadzo Bokor
CHAPTER 4 Outsourcing of Technical Communication Tasks from German-Speaking
Contexts
Petra Drewer and Charlotte Kaempf
CHAPTER 5 Approaching Outsourcing in Rhetoric and Professional
Communication: Lessons from U.S.-Owned Maquilas in Mexico
Barry Thatcher and Victoriano Garza-Almanza
PART II: Management and Cross-Cultural Communication Issues
CHAPTER 6 The Information Developer's Dilemma
JoAnn Hackos and William Hackos, Jr.
CHAPTER 7 Language, Culture, and Collaboration in Offshore Outsourcing: A
Case Study of International Training Team Communication Competencies
James Melton
CHAPTER 8 The Implications of Outsourcing for Technical Editing
Clint Lanier
PART III: Legal, Ethical, and Political Issues
CHAPTER 9 The Privacy Problems Related to International Outsourcing: A
Perspective for Technical Communicators
Kirk St. Amant
CHAPTER 10 Outsourcing Technical Communication: The Policy Behind the
Practice
Keith Gibson
CHAPTER 11Obligations and Opportunities: Legal Issues in Offshore
Outsourcing Technical Communication
Charlsye Smith Diaz
Conclusion Personal Reflection on Developing a Viable Trajectory for
Outsourcing Technical Communications Barry Thatcher
Meet the Contributors
Index