Now that patient and public involvement is in the mainstream of healthcare, professionals at all levels from postgraduate trainee to consultant need to understand the issues and be able to collaborate with patients on joint initiatives. This Toolkit answers all your questions about setting up your project, and seeing it through successfully. In the concise, easy to follow format so popular in the Toolkit series, it guides you through the process step-by-step. A seemingly complex project will become straightforward once the principles outlined here are grasped. Titles of Related Interest User…mehr
Now that patient and public involvement is in the mainstream of healthcare, professionals at all levels from postgraduate trainee to consultant need to understand the issues and be able to collaborate with patients on joint initiatives. This Toolkit answers all your questions about setting up your project, and seeing it through successfully. In the concise, easy to follow format so popular in the Toolkit series, it guides you through the process step-by-step. A seemingly complex project will become straightforward once the principles outlined here are grasped. Titles of Related Interest User Involvement in Health Care Edited by: Greenhalgh, Humphrey, Woodard ISBN 9781405191494 Searching Skills Toolkit De Brun, Pearce-Smith ISBN 9781405178884 Statistics Toolkit Perera, Heneghan, Badenoch ISBN 9781405161428 www.toolkitseries.comHinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Julia Cartwright is a research psychologist and director of Flex Business Consulting Ltd. She has an expert knowledge in patient information and health communications and has worked as a strategic advisor to HealthQWest Scotland. She has also held research posts at The Picker Institute, The University of Oxford's Health Service Research Unit and Oxford Brookes University. She is a member of The Community Partnership Forum, The Better Healthcare Programme for Banbury & Surrounding Areas. Sally Crowe is a Director of Crowe Associates Ltd. She has extensive experience in providing consultancy, training and project management for patient and public involvement in health and social care research. She is a project consultant to the PRIME (Partnership for ME Research) Project, and the UK Prostate Link project. She is currently managing the development of a service user and carer component to the social care themed Log on to Care site and chairs the monitoring and implementation group of the James Lind Alliance, a national initiative that aims to tackle treatment uncertainties in health care. Series editors: Douglas Badenoch, Carl Heneghan, Rafael Perera
Inhaltsangabe
Foreword vii Chapter 1 Introduction 1 The toolkit series 1 Aim of this toolkit 1 Why have a PPI toolkit? 2 The language of PPI 2 Getting started 2 Levels of PPI 4 Chapter 2 What is patient and public involvement? 15 Why bother with PPI? 15 Why is PPI growing in health and social care? 16 Changes in PPI legislation 17 How does PPI help organizations and services and care change? 18 Improving health services 18 Improving health research 19 Global networks 21 Monitoring of health services 23 Developing health organizations 24 Developing an organizational strategy for PPI 26 Define structures within your organization 27 Define structures outside your organization 27 Four ways to develop PPI 28 Chapter 3 How to conduct effective PPI 36 Searching for literature about involvement 37 Searching the grey literature for PPI publications 38 PPI search terms 38 Searching and citing issues in PPI 38 Involving the right people 39 PPI methods and tools 42 Reviewing documents 46 Designing a questionnaire for a survey 46 Running a focus or discussion group 47 Running a workshop 49 Practical considerations 53 An icebreaker: tree types 55 Exhibitions and road shows 57 Interviews 58 Chapter 4 Building relationships 60 Recruitment and networking 60 Methods for recruitment 60 Support and training for participants and professionals 62 Interpersonal skills: running effective meetings and workshops 63 Role of chairperson or facilitator 63 Dealing with difficult situations and managing conflict 65 Being inclusive 67 Avoiding the pitfalls 71 Online communication in PPI 72 Communicating in advance 75 Chapter 5 Evaluation of PPI 78 Evaluating PPI methods and process 79 Evaluating the impact of PPI on a service or project 80 Evaluating the impact of PPI on the people who took part 81 Chapter 6 The future of PPI 85 Allocation of resources and better use of resources 86 Accessibility of services 88 Health professionals working with patients and the public 89 Developing trust and credibility between the public and health organizations 89 Improving quality of care and reducing harm 90 Final thoughts 92 Conclusions 92 Index 95
Foreword vii Chapter 1 Introduction 1 The toolkit series 1 Aim of this toolkit 1 Why have a PPI toolkit? 2 The language of PPI 2 Getting started 2 Levels of PPI 4 Chapter 2 What is patient and public involvement? 15 Why bother with PPI? 15 Why is PPI growing in health and social care? 16 Changes in PPI legislation 17 How does PPI help organizations and services and care change? 18 Improving health services 18 Improving health research 19 Global networks 21 Monitoring of health services 23 Developing health organizations 24 Developing an organizational strategy for PPI 26 Define structures within your organization 27 Define structures outside your organization 27 Four ways to develop PPI 28 Chapter 3 How to conduct effective PPI 36 Searching for literature about involvement 37 Searching the grey literature for PPI publications 38 PPI search terms 38 Searching and citing issues in PPI 38 Involving the right people 39 PPI methods and tools 42 Reviewing documents 46 Designing a questionnaire for a survey 46 Running a focus or discussion group 47 Running a workshop 49 Practical considerations 53 An icebreaker: tree types 55 Exhibitions and road shows 57 Interviews 58 Chapter 4 Building relationships 60 Recruitment and networking 60 Methods for recruitment 60 Support and training for participants and professionals 62 Interpersonal skills: running effective meetings and workshops 63 Role of chairperson or facilitator 63 Dealing with difficult situations and managing conflict 65 Being inclusive 67 Avoiding the pitfalls 71 Online communication in PPI 72 Communicating in advance 75 Chapter 5 Evaluation of PPI 78 Evaluating PPI methods and process 79 Evaluating the impact of PPI on a service or project 80 Evaluating the impact of PPI on the people who took part 81 Chapter 6 The future of PPI 85 Allocation of resources and better use of resources 86 Accessibility of services 88 Health professionals working with patients and the public 89 Developing trust and credibility between the public and health organizations 89 Improving quality of care and reducing harm 90 Final thoughts 92 Conclusions 92 Index 95
Rezensionen
"What I liked most about this book is the clear layout of the chapters. It is easy to read and understand, and has plenty of practical ideas on how patients and public can become involved, engaged and empowered ... Overall this book achieves its objective and if you are about to undertake PPI, I would recommend this toolkit as essential reading prior to embarking on that journey." (British Journal of Cardiac Nursing, 1 November 2011)
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