Kenneth E. Collins
Broschiertes Buch

Patient and Staff Voices in Primary Care

Learning from Dr Ockrim and her Glasgow Medical Practice

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This unique work represents the recording and analysis of oral history interviews conducted by the pioneering general practitioner Dr Hetty Ockrim with over seventy patients, as well as office staff and members of the nursing team, between 1989 and 1992 in her former practice in the Ibrox/Govan areas of Glasgow.