- Contributing authors
- Preface
- Acknowledgments
- Modeling patient flows through the healthcare system
- Hospitals and clinical facilities, processes and design for patient flow
- Access to surgery and medical consequences of delays
- Breakthrough demand-capacity management strategies to improve hospital flow, safety, and satisfaction
- Managing patient appointments in primary care
- Waiting lists for surgery
- Personnel staffing and scheduling
- Discrete-event simulation of health care systems
- Forecasting demand for regional healthcare
- Queueing analysis in healthcare
- Rapid distribution of medical supplies
- Using a diagnostic to focus hospital flow improvement strategies
- Continuum of care program
- A logistics approach for hospital process improvement
- Managing a patient flow improvement project
- Biographies
- Index.
This book is dedicated to improving healthcare through reducing the delays experienced by patients. It is the first book treatment to have reduction in patient delay as its sole focus, and therefore, provides the foundation by which hospitals can implement change. In short, the book provides "hands-on" discussion and methods for solving a variety of problems, and is a guide to motivate change in Health Care Systems around the world.
- Preface
- Acknowledgments
- Modeling patient flows through the healthcare system
- Hospitals and clinical facilities, processes and design for patient flow
- Access to surgery and medical consequences of delays
- Breakthrough demand-capacity management strategies to improve hospital flow, safety, and satisfaction
- Managing patient appointments in primary care
- Waiting lists for surgery
- Personnel staffing and scheduling
- Discrete-event simulation of health care systems
- Forecasting demand for regional healthcare
- Queueing analysis in healthcare
- Rapid distribution of medical supplies
- Using a diagnostic to focus hospital flow improvement strategies
- Continuum of care program
- A logistics approach for hospital process improvement
- Managing a patient flow improvement project
- Biographies
- Index.
This book is dedicated to improving healthcare through reducing the delays experienced by patients. It is the first book treatment to have reduction in patient delay as its sole focus, and therefore, provides the foundation by which hospitals can implement change. In short, the book provides "hands-on" discussion and methods for solving a variety of problems, and is a guide to motivate change in Health Care Systems around the world.
From the reviews:
"A comprehensive multiauthored manual that outlines the techniques and methods that can be applied to the health care system to improve patient flow, reduce patient delays, and improve overall health care. ... Many examples are illustrated to enhance learning. ... Recommended Readership: Physicians involved with the management of the practice or in leadership roles, office and hospital administrators or managers, and quality improvement champions."
(Mark A. Nyman, Mayo Clinic Proceedings, Vol. 82 (3), March, 2007)
"This book, which contains 15 papers on the operational aspects of health-care delivery, was written by doctors, nurses, industrial engineers, and operations research professionals ... . Those of us who are deeply interested in the application of management principles and technologies to health-care delivery will be delighted to receive this book. ... it will also serve to alert health administrators worldwide that a science has grown up to solve the operational problems in health-care delivery, and that they should be using it in their organizations."
(Jamshed A. Modi, Interfaces, Vol. 37 (5), 2007)
"A comprehensive multiauthored manual that outlines the techniques and methods that can be applied to the health care system to improve patient flow, reduce patient delays, and improve overall health care. ... Many examples are illustrated to enhance learning. ... Recommended Readership: Physicians involved with the management of the practice or in leadership roles, office and hospital administrators or managers, and quality improvement champions."
(Mark A. Nyman, Mayo Clinic Proceedings, Vol. 82 (3), March, 2007)
"This book, which contains 15 papers on the operational aspects of health-care delivery, was written by doctors, nurses, industrial engineers, and operations research professionals ... . Those of us who are deeply interested in the application of management principles and technologies to health-care delivery will be delighted to receive this book. ... it will also serve to alert health administrators worldwide that a science has grown up to solve the operational problems in health-care delivery, and that they should be using it in their organizations."
(Jamshed A. Modi, Interfaces, Vol. 37 (5), 2007)