Why is it so hard to work well with some people? Learn the key strengths and weakness of four different people styles and how better to understand and relate to them--both on the job and off.
Why is it so hard to work well with some people? Learn the key strengths and weakness of four different people styles and how better to understand and relate to them--both on the job and off.
ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books.
Inhaltsangabe
CONTENTS Introduction 1 PART ONE: Understanding Yourself and Others 1 No Wonder We Have People Problems 7 2 People Are More Predictable than You Might Think 16 3 What's Your Style? 24 4 Two Keys to Understanding People 28 5 See Yourself as Others See You 38 6 The Driving Style and the Expressive Style 43 7 The Amiable Style and the Analytical Style 54 8 Make the Most of Your Gifts 63 9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior 72 10 Coping with Backup Behavior 82 PART TWO: Style Flex: A Key to Improved Relationships 11 The Style Flex Solution to People Differences 91 12 Four Steps to Better Relationships 99 13 How to Identify Someone's Style 107 14 Flexing in Special Situations 117 15 Three Keys to Good Relationships 127 PART THREE: People Styles and Family Relationships 16 The Art of Loving Someone Very Different from Yourself 137 17 Style-Based Parenting 147 APPENDICES I For Amiables Only: How to Flex to Each Style 155 II For Drivers Only: How to Flex to Each Style 169 III For Expressives Only: How to Flex to Each Style 187 IV For Analyticals Only: How to Flex to Each Style 202 Bibliography 219 Index 225
CONTENTS Introduction 1 PART ONE: Understanding Yourself and Others 1 No Wonder We Have People Problems 7 2 People Are More Predictable than You Might Think 16 3 What's Your Style? 24 4 Two Keys to Understanding People 28 5 See Yourself as Others See You 38 6 The Driving Style and the Expressive Style 43 7 The Amiable Style and the Analytical Style 54 8 Make the Most of Your Gifts 63 9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior 72 10 Coping with Backup Behavior 82 PART TWO: Style Flex: A Key to Improved Relationships 11 The Style Flex Solution to People Differences 91 12 Four Steps to Better Relationships 99 13 How to Identify Someone's Style 107 14 Flexing in Special Situations 117 15 Three Keys to Good Relationships 127 PART THREE: People Styles and Family Relationships 16 The Art of Loving Someone Very Different from Yourself 137 17 Style-Based Parenting 147 APPENDICES I For Amiables Only: How to Flex to Each Style 155 II For Drivers Only: How to Flex to Each Style 169 III For Expressives Only: How to Flex to Each Style 187 IV For Analyticals Only: How to Flex to Each Style 202 Bibliography 219 Index 225
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