Nils-Göran Olve, Jan Roy, Magnus Wetter

Performance Drivers

A Practical Guide to Using the Balanced Scorecard

• Gebundenes Buch

Produktbeschreibung

A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world.

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Balanced Scorecard ist eine Methode zur Leistungsmessung, die gegenwärtig auf internationalen Konferenzen heiß diskutiert wird. Zur Einführung einer effektiven Leistungsmessung in einem Unternehmen müssen zunächst einmal die spezifischen Bereiche der Messung bestimmt werden. Diese werden dann in einem kohärenten Rahmen zusammengefaßt, der sich an den strategischen Gesamtzielen orientiert. Und genau hierbei hilft Ihnen dieses Buch mit einem überaus praxisorientierten Ansatz. Enthalten sind internationale Fallbeispiele von großen Unternehmen wie z.B. ABB,Coca Cola, Electrolux, Rank Xerox, Skandia und Volvo.

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Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.

Produktdetails

• Verlag: Wiley & Sons
• 1. Auflage
• Seitenzahl: 362
• Erscheinungstermin: 4. Mai 1999
• Englisch
• Abmessung: 240mm x 161mm x 24mm
• Gewicht: 658g
• ISBN-13: 9780471986232
• ISBN-10: 0471986232
• Artikelnr.: 08044087

Autorenporträt

NILS-GÖRAN OLVE is Adjunct Professor at Linköping University. He has worked extensively in management development and co-authored one previous Wiley book, Virtual Organizations and Beyond, 1997. His work concentrates on management control issues, in particular the Balanced Scorecard and the management of IT and immaterial assets. JAN ROY worked as CEO of several Swedish companies, especially in the retail industry. As a consultant, he mainly deals with strategic change processes. Jan Roy and Nils-Göran Olve are both active in ConcoursCepro, a Stockholm-based consultancy where Jan Roy is the CEO. ConcoursCepro is part of The Concours Group (www.concours-group.com), which has a growing number of consultants in the US and Europe specializing in the strategic and operational uses of human assets and information technology. Scorecards is an important tool in many of its projects. MAGNUS WETTER is a management consultant specializing in strategic development and strategic execution. He has an MSc in Business and Administration from Lund University and also studied at McGill University in Montreal.

Inhaltsangabe

INTRODUCTION AND BACKGROUND.
Why a Balanced Scorecard?
The Balanced Scorecard -
Strategic Control.
BUILDING A BALANCED SCORECARD.
The Process of Building a Balanced Scorecard.
Cases From Different Industries.
Important Issues in the Building Process.
Scorecards as Management Control.
Measures and their Causal Relations.
IMPLEMENTING A BALANCED SCORECARD.
Systems and IT Solutions for Scorecards.
Towards a Learning Organization.
ADDITIONAL USES.
Using Scorecards to Inform Outside Parties.
Scorecards in the Public Sector.
CONCLUSION.
Making the Scorecard Process a Success.
Appendix.
Interviews.
References.
Index.