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Perspectives on the Information Society is a complete introduction to many of the issues faced in the digital age. It investigates information society services, such as those involving transferring to the Cloud and maintaining customer satisfaction in banking, through to the threats faced from disinformation and online troll movements like Anonymous. The book takes a global perspective, in particular in relation to the United Kingdom and Africa, from both a legal and societal angle. Issues such as IT project success and failure are also discussed. Perspectives on the Information Society serves…mehr

Produktbeschreibung
Perspectives on the Information Society is a complete introduction to many of the issues faced in the digital age. It investigates information society services, such as those involving transferring to the Cloud and maintaining customer satisfaction in banking, through to the threats faced from disinformation and online troll movements like Anonymous. The book takes a global perspective, in particular in relation to the United Kingdom and Africa, from both a legal and societal angle. Issues such as IT project success and failure are also discussed. Perspectives on the Information Society serves as an essential reference for those seeking to understand New Media and Network Societies from a service-orientated standpoint.