Frances Hesselbein Leadership Institute

Peter Drucker's the Five Most Important Question Self Assessment Tool

Facilitator's Guide

• Broschiertes Buch

Produktbeschreibung

This third edition of the Leader to Leader Institute's Self-Assessment Tool is designed to help organizations discover their potential by honing their goals and objectives to their mission. Building on the success of earlier editions, the assessment offers all organizations (in business, government and the social sector) an accessible model for achieving results. It combines long-range planning and strategic thinking with a passion for leadership and allows organizations to plan for results, to learn from its clients, and helps to achieve excellent levels of performance.

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Produktdetails

• Drucker Foundation Future Series
• Verlag: Wiley & Sons
• 3. Aufl.
• Seitenzahl: 288
• Erscheinungstermin: 9. November 2010
• Englisch
• Abmessung: 280mm x 216mm x 16mm
• Gewicht: 731g
• ISBN-13: 9780470531235
• ISBN-10: 0470531231
• Artikelnr.: 30589536

Autorenporträt

Frances Hesselbein Leadership Institute is the author of Peter Drucker's The Five Most Important Question Self Assessment Tool: Facilitator's Guide, 3rd Edition, published by Wiley.

Inhaltsangabe

This Workbook
Self-Assessment: The First Action Requirement of Leadership
Question 1: What Is Our Mission? Worksheet 1
1: What Is Our Current Mission? Worksheet 1
2: Does Our Mission Need to Be Revisited? Worksheet 1
3: What Are the Emerging Trends That Will Have the Greatest Impact?
Worksheet 1
4: What Are Our Opportunities? Question 2: Who Is Our Customer? Worksheet 2
1: Who Are Our Primary and Supporting Customers? Worksheet 2
2: How Will Our Customers Change? Worksheet 2
3: Are We Serving the Right Customers? Question 3: What Does the Customer
Value? Worksheet 3
1: What Do Our Customers Value? Worksheet 3
2: What Knowledge Do We Need to Gain from Our Customers? Worksheet 3
3: How Will We Gather Information? Question 4: What Are Our Results?
Worksheet 4
1: How Do We Defi ne Results? Worksheet 4
2: How Do We Measure Results? Worksheet 4
3: How Can We Improve Our Performance? Question 5: What Is Our Plan?
Worksheet 5
1: What Is Our Mission? Worksheet 5
2: What Are Our Goals? Worksheet 5
3: What Is Our Plan to Achieve Results for the Organization? Worksheet 5
4: How Will We Communicate Our Mission, Plan, and Results? Afterword
Glossary of Terms
Notes
About Frances Hesselbein
Acknowledgments