Adequate municipal services are the prime need of city dwellers. Without adequate supply of municipal services lives become unbearable and unhealthy to the urban people. The increased density of population in our cities created a growing need for better utility service facilities. This case is same for Khulna City also. With the growth of population in Khulna Metropolis, the importance of utility facilities is becoming more acute. Some people of planned areas of Khulna city are getting municipals services adequately but most of the people of unplanned areas are not getting necessary municipal services especially water supply, drainage facilities, solid waste management and street lighting facilities. Banarganti of Khulna city is an unplanned area. It is grown up haphazardly and spontaneously. So, it is high time for planning and providing necessary utility service facilities on scientific footing. The present study aims to investigate the existing situation of utility services and providing better utility services in Banarganti area of Khulna city.