Brian Greenhalgh (ed.)

Practice Management for Land, Construction and Property Professionals

Herausgeber: Greenhalgh, Brian

• Gebundenes Buch

Produktbeschreibung

Practice management for Land, Construction and Property Professionals presents the expert views and practical experience of researchers and practitioners concerned with the particular challenges and skills required to manage professional service organisations in the construction and property industries. The book provides extensive coverage of the following key issues: * management of creativity * marketing of professional services * professional ethics * quality management *business planning and strategic management Practice management for land, Construction and Property Professionals will be an important guide for those with management responsible in the property and construction industries. Students working towards qualifications in the property and construction professions will also find the book a valuable reference and source of advice.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 318
• Erscheinungstermin: 28. November 1996
• Englisch
• Abmessung: 235mm x 161mm x 22mm
• Gewicht: 603g
• ISBN-13: 9780419213703
• ISBN-10: 0419213708
• Artikelnr.: 22029330

Autorenporträt

Brian Greenhalgh

Inhaltsangabe

Part One: The changing nature of professional work: introduction. the core
values of construction professionals. the impact of information
technologies on professional advice. the technical professional as a
management consultant. a new management theory for professional
organisations. Part Two: Managing professionalism and creativity:
introduction. developing creativity as a core skill. human resource
management and structured training. investing in people. managing teamwork
and leading professsional people. leadership styles in professional fims.
Part Three: Marketing professional services: introduction. creating a
sustainable competitive advantage and managing prequalification team
presentaions. marketing analysis and methods for professional firms. market
analysis; the service/market matrix. the changing public sector marketplace
and it's implications for private sector firms. marketing methods; client
referrals. marketing methods; relationship marketing. Part Four:
Professional ethics and quality of service: introduction. the development
of ethical standards. are ethical standards good for business?. case study
1 - the ethical experience of surveyors in New Zealand. case study 2 - the
perceptions of ethics in practice. defining service quality and the merits
of introducing a formal system. can it work in construction? it's effects
on contracting firms. Index.