Quality and process improvement is now a major concern of businesses of all types all over the world. Designed as a reference book for quality practitioners, this book meets the urgent need for a concise practical reference book on quality and process improvement.
Quality and process improvement is now a major concern of businesses of all types all over the world. Designed as a reference book for quality practitioners, this book meets the urgent need for a concise practical reference book on quality and process improvement.
The quality revolution. Fundamentals of quality improvement. Fundamentals of process improvement. Project management approach to quality and process improvement. Process management and control. Statistical tools for quality improvement. Additional statistical techniques. Appendix. Bibliography. Index.
The quality revolution. Fundamentals of quality improvement. Fundamentals of process improvement. Project management approach to quality and process improvement. Process management and control. Statistical tools for quality improvement. Additional statistical techniques. Appendix. Bibliography. Index.
Rezensionen
...a competant review of the subject of process improvement, and definitly provides a more 'business focused' treatment than many purely statistical process control textbooks. - Journal of the Operational Research Society
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