Most events that catch us by surprise are both predictable and preventable, but we consistently miss the warning signs. This book shows why such predictable surprises place us all at risk and shows how we can understand, anticipate, and prevent them before disaster strikes.
Most events that catch us by surprise are both predictable and preventable, but we consistently miss the warning signs. This book shows why such predictable surprises place us all at risk and shows how we can understand, anticipate, and prevent them before disaster strikes.
Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Michael D. Watkins is Professor of General Management at IMD in Lausanne, Switzerland, and co-founder of Genesis Advisers, a leadership development company.
Inhaltsangabe
Preface Acknowledgments Chapter 1: What is a Predictable Surprise? A Preview Part I. Prototypes of Predictable Surprises Chapter 2: September 11 - the Costs of Ignoring a Predictable Surprise Chapter 3: The Collapse of Enron and the Failure of Auditor Independence Part II. Why Don't We Act on What We Know? Chapter 4: Cognitive Roots: The Role of Human Biases Chapter 5: Organizational Roots: The Role of Institutional Failures Chapter 6: Political Roots: The Role of Special-Interest Groups Part III. Preventing Predictable Surprises Chapter 7: Recognition: Identifying Emerging Threats Earlier Chapter 8: Prioritization: Focusing on the Right Problems Chapter 9: Mobilization: Building Support for Preventative Action Chapter 10: Future Predictable Surprises Appendices
Preface Acknowledgments Chapter 1: What is a Predictable Surprise? A Preview Part I. Prototypes of Predictable Surprises Chapter 2: September 11 - the Costs of Ignoring a Predictable Surprise Chapter 3: The Collapse of Enron and the Failure of Auditor Independence Part II. Why Don't We Act on What We Know? Chapter 4: Cognitive Roots: The Role of Human Biases Chapter 5: Organizational Roots: The Role of Institutional Failures Chapter 6: Political Roots: The Role of Special-Interest Groups Part III. Preventing Predictable Surprises Chapter 7: Recognition: Identifying Emerging Threats Earlier Chapter 8: Prioritization: Focusing on the Right Problems Chapter 9: Mobilization: Building Support for Preventative Action Chapter 10: Future Predictable Surprises Appendices
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