Michael D. Watkins

Predictable Surprises

The Disasters You Should Have Seen Coming, and How to Prevent Them

• Broschiertes Buch

Produktbeschreibung

Even the best-run companies can get blindsided by disasters they should have anticipated. This book shows you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity.

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Produktdetails

• Verlag: McGraw-Hill Professional
• Seitenzahl: 332
• Erscheinungstermin: 25. März 2008
• Englisch
• Abmessung: 210mm x 139mm x 23mm
• Gewicht: 336g
• ISBN-13: 9781422122877
• ISBN-10: 1422122875
• Artikelnr.: 23096633

Autorenporträt

Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Michael D. Watkins is Professor of General Management at IMD in Lausanne, Switzerland, and co-founder of Genesis Advisers, a leadership development company.

Inhaltsangabe

Preface
Acknowledgments
Chapter 1: What is a Predictable Surprise? A Preview
Part I. Prototypes of Predictable Surprises
Chapter 2: September 11 - the Costs of Ignoring a Predictable Surprise
Chapter 3: The Collapse of Enron and the Failure of Auditor Independence
Part II. Why Don't We Act on What We Know?
Chapter 4: Cognitive Roots: The Role of Human Biases
Chapter 5: Organizational Roots: The Role of Institutional Failures
Chapter 6: Political Roots: The Role of Special-Interest Groups
Part III. Preventing Predictable Surprises
Chapter 7: Recognition: Identifying Emerging Threats Earlier
Chapter 8: Prioritization: Focusing on the Right Problems
Chapter 9: Mobilization: Building Support for Preventative Action
Chapter 10: Future Predictable Surprises
Appendices