Principles of Marketing, 8th European Edition, by Kotler et al. admirably covers a wide range of theoretical concepts and practical issues and accurately reflects the fast-moving pace of marketing in the modern world - examining traditional aspects of marketing and blending them with modern and future concepts. The authors of this European Edition present fundamental marketing information within an innovative customer-value framework, to help students understand how to create value and build customer relationships. In a fast-changing, increasingly digital and social marketplace, it is more…mehr
Principles of Marketing, 8th European Edition, by Kotler et al. admirably covers a wide range of theoretical concepts and practical issues and accurately reflects the fast-moving pace of marketing in the modern world - examining traditional aspects of marketing and blending them with modern and future concepts. The authors of this European Edition present fundamental marketing information within an innovative customer-value framework, to help students understand how to create value and build customer relationships.
In a fast-changing, increasingly digital and social marketplace, it is more vital than ever for marketers to develop meaningful connections with their customers. Principles of Marketing, 8th European Edition, helps students master today's key marketing challenge: to create vibrant, interactive communities of consumers who make products and brands an integral part of their daily lives.
Philip Kotler is S. C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg Graduate School of Management, Northwestern University. Gary Armstrong is a Crist W. Blackwell Distinguished Professor Emeritus of Undergraduate Education in the Kenan-Flagler Business School at the University of North Carolina at Chapel Hill. Lloyd C. Harris is Head of the Marketing Department and Professor of Marketing at Birmingham Business School, University of Birmingham. His research has been widely disseminated via a range of marketing, strategy, retailing and general management journals. Hongwei He is a Professor of Marketing at Alliance Manchester Business School, University of Manchester, and an Associate Editor for the Journal of Business Research.
Inhaltsangabe
Preface About the authors Acknowledgements Part 1: Defining Marketing and the Marketing Process 1. Marketing: creating customer value and engagement 2. Company and marketing strategy: partnering to build customer engagement, value and relationships Part 2: Understanding the marketplace and consumers 1. Analysing the marketing environment 2. Managing marketing information to gain customer insights 3. Consumer markets and buyer behaviour 4. Business markets and business buyer behaviour Part 3: Designing a customer value-driven strategy and mix 5. Customer-driven marketing strategy: creating value for target customers 6. Products, services and brands: building customer value 7. Developing new products and managing the product life cycle 8. Pricing: understanding and capturing customer value 9. Pricing strategies: additional considerations 10. Marketing channels: delivering customer value 11. Retailing and wholesaling 12. Engaging consumers and communicating customer value: integrated marketing communications strategy 13. Advertising and public relations 14. Personal selling and sales promotion 15. Direct, online, social media and mobile marketing Part 4: Extending Marketing 16. Creating competitive advantage 17. The global marketplace 18. Social responsibility and ethics Appendix 1: Marketing plan Appendix 2: Marketing by numbers Glossary Index
Preface About the authors Acknowledgements Part 1: Defining Marketing and the Marketing Process 1. Marketing: creating customer value and engagement 2. Company and marketing strategy: partnering to build customer engagement, value and relationships Part 2: Understanding the marketplace and consumers 1. Analysing the marketing environment 2. Managing marketing information to gain customer insights 3. Consumer markets and buyer behaviour 4. Business markets and business buyer behaviour Part 3: Designing a customer value-driven strategy and mix 5. Customer-driven marketing strategy: creating value for target customers 6. Products, services and brands: building customer value 7. Developing new products and managing the product life cycle 8. Pricing: understanding and capturing customer value 9. Pricing strategies: additional considerations 10. Marketing channels: delivering customer value 11. Retailing and wholesaling 12. Engaging consumers and communicating customer value: integrated marketing communications strategy 13. Advertising and public relations 14. Personal selling and sales promotion 15. Direct, online, social media and mobile marketing Part 4: Extending Marketing 16. Creating competitive advantage 17. The global marketplace 18. Social responsibility and ethics Appendix 1: Marketing plan Appendix 2: Marketing by numbers Glossary Index
Es gelten unsere Allgemeinen Geschäftsbedingungen: www.buecher.de/agb
Impressum
www.buecher.de ist ein Internetauftritt der buecher.de internetstores GmbH
Geschäftsführung: Monica Sawhney | Roland Kölbl | Günter Hilger
Sitz der Gesellschaft: Batheyer Straße 115 - 117, 58099 Hagen
Postanschrift: Bürgermeister-Wegele-Str. 12, 86167 Augsburg
Amtsgericht Hagen HRB 13257
Steuernummer: 321/5800/1497
USt-IdNr: DE450055826