Privileged Presence - Crocker, Liz; Johnson, Bev
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Now fully updated, this is a collection of over 50 stories that reflect peoples health care experiences from the points of view of compassion, communication, collaboration, respect and dignity or their absence. This timely book uses real-world experiences recounted by patients and their families, nurses, doctors, and other healthcare professionals to illustrate what works and what does not, what increases or diminishes peoples sense of confidence and well-being.

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Produktbeschreibung
Now fully updated, this is a collection of over 50 stories that reflect peoples health care experiences from the points of view of compassion, communication, collaboration, respect and dignity or their absence. This timely book uses real-world experiences recounted by patients and their families, nurses, doctors, and other healthcare professionals to illustrate what works and what does not, what increases or diminishes peoples sense of confidence and well-being.
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Autorenporträt
Liz Crocker has worked in teaching, broadcasting, and journalism. She has owned and run a children's bookstore since 1978 and now has an environmental business with five stores across Canada. She is the vice president of the Institute for Patient and Family-Centered Care. She lives in Halifax, Nova Scotia. Bev Johnson is the president and CEO of the Institute for Patient and Family-Centered Care. She is a nurse who has provided on-site technical assistance and training to more than 100 hospitals in North America and worked with the Association of American Medical Colleges on family-centered practice. She is the coauthor of several books and the producer of award-winning films in the field. She lives in Bethesda, Maryland.