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This book explores how water utilities mobilize pro-poor strategies to address the challenge of ensuring universal access in cities with rapidly expanding unplanned settlements. It goes beyond ideological discussions to examine actual water service provisioning practices, identifying with those responsible: water utilities.

Produktbeschreibung
This book explores how water utilities mobilize pro-poor strategies to address the challenge of ensuring universal access in cities with rapidly expanding unplanned settlements. It goes beyond ideological discussions to examine actual water service provisioning practices, identifying with those responsible: water utilities.
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Autorenporträt
Akosua Sarpong Boakye-Ansah holds a Bachelor's degree in Laboratory Technology from the University of Cape-Coast, Ghana and a Master's degree (cum laude) in Water Management from the IHE Delft Institute for Water Education (formerly UNESCO-IHE Delft Institute for Water Education). Between the periods of 2007 and 2015, she worked with the Ghana Water Company Limited (GWCL) first as Chemist/Bacteriologist in a Central Water Laboratory and then as a Process Chemist for the Barekese treatment works, in the Ashanti region of Ghana. In this capacity, she was responsible for the treatment of water and ensuring the overall quality of water treated on the plant. In 2015, she started her PhD research with the Water Governance department of the IHE Delft Institute for Water Education. Her research formed part of the project, Performance Enhancement of Water Utilities in Kenya through benchmarking, collective learning and innovative financing (PEWAK). As a practitioner, she is experienced in drinking and wastewater treatment, water quality assessment and water distribution. As a researcher, she is interested in social, political, institutional and governance aspects of water services and has been involved in research in different countries including Ghana, Malawi and Kenya.