Professionalism, Boundaries and the Workplace is a practical text that examines a range of sensitive issues concerned with managing and maintaining professional boundaries between worker and client. It uses experiences from probation, social work, the NHS, small business and church settings. A number of issues are addressed including: *the relationship between personal and professional values *changing professional-client relationships *definitions of 'being professional' *conflicts arising from different understandings of professionalism.
Professionalism, Boundaries and the Workplace is a practical text that examines a range of sensitive issues concerned with managing and maintaining professional boundaries between worker and client. It uses experiences from probation, social work, the NHS, small business and church settings. A number of issues are addressed including: *the relationship between personal and professional values *changing professional-client relationships *definitions of 'being professional' *conflicts arising from different understandings of professionalism.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Nigel Malin is Professor of Social Work and Community Studies at the University of Derby; he is well respected for his work on community care.
Inhaltsangabe
Introduction Nigel Malin; Part I Professionalism boundaries and the health/social care context; Chapter 1 Professionalism and boundaries of the formal sector Nigel Malin; Chapter 2 Professionalism in everyday practice Katie Deverell Ursula Sharma; Chapter 3 Professionalism and user self-advocacy Steve McNally; Part II Professionalism and enterprise culture; Chapter 4 Boundary work and the (un)making of the professions Valérie Fournier; Chapter 5 Personal business advice professionalism and the limits to 'customer satisfaction' Matthew Gorton; Chapter 6 Colleagues or clients? Helen Cameron; Part III Professionalism and new managerialism; Chapter 7 The retreat from professionalism Mark Lymbery; Chapter 8 Social work professionalism and the rationality of organisational change Tim May Mary Buck; Part IV Professionalism and credentialism; Chapter 9 From befriending to punishing Tina Eadie; Chapter 10 Professionalism definitions in 'managing' health services Reva Berman Brown Sean McCartney; Chapter 11 Betwixt and between Ruth Pinder; Part V Professionalism and emotion management; Chapter 12 Mixed feelings Sharon C. Bolton; Chapter 13 The 'fat envelope patient' Richenda Power; Chapter 14 Emotions boundaries and medical care Steve Killigrew; Chapter 15 Conclusion Nigel Malin;
Introduction Nigel Malin; Part I Professionalism boundaries and the health/social care context; Chapter 1 Professionalism and boundaries of the formal sector Nigel Malin; Chapter 2 Professionalism in everyday practice Katie Deverell Ursula Sharma; Chapter 3 Professionalism and user self-advocacy Steve McNally; Part II Professionalism and enterprise culture; Chapter 4 Boundary work and the (un)making of the professions Valérie Fournier; Chapter 5 Personal business advice professionalism and the limits to 'customer satisfaction' Matthew Gorton; Chapter 6 Colleagues or clients? Helen Cameron; Part III Professionalism and new managerialism; Chapter 7 The retreat from professionalism Mark Lymbery; Chapter 8 Social work professionalism and the rationality of organisational change Tim May Mary Buck; Part IV Professionalism and credentialism; Chapter 9 From befriending to punishing Tina Eadie; Chapter 10 Professionalism definitions in 'managing' health services Reva Berman Brown Sean McCartney; Chapter 11 Betwixt and between Ruth Pinder; Part V Professionalism and emotion management; Chapter 12 Mixed feelings Sharon C. Bolton; Chapter 13 The 'fat envelope patient' Richenda Power; Chapter 14 Emotions boundaries and medical care Steve Killigrew; Chapter 15 Conclusion Nigel Malin;
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