Harold Kerzner

Project Management 2.0

Leveraging Tools, Distributed Collaboration, and Metrics for Project Success

• Broschiertes Buch

Produktbeschreibung

Get connected and improve outcomes with a more modern approach to project management

Project Management 2.0 tackles the new emerging approach and toolset for practicing project management in a virtual world. Author Harold Kerzner is recognized as the thought leader in project management, and in this book, he shows how PM 2.0 offers better outcomes with a focus on new tools, better governance, improved collaboration, and more meaningful reporting using KPIs, metrics, and dashboards. This full color guide explores the impact PM 2.0 changes are having on organizations around the world, and provides a detailed comparison with PM 1.0 to help practitioners adopt new techniques and tools to use within their existing project management approach.

At its core, PM 2.0 recognizes that a new generation of workers grew up in a Web 2.0 world of web-based project management tools that allow virtual or distributed teams to work together much more closely than in the past. Advancesin technology and information flow have shown that traditional project management techniques are ineffective for many of today's projects. This book offers an alternative with PM 2.0, an updated approach that aligns more closely with the modern workflow.
_ Discover the new project management tools that are changing the workflow
_ Learn how to improve collaboration with stakeholders
_ Explore new ideas and processes for better project governance
_ Achieve more meaningful information reporting with traditional tools

Project management is an integral component of successful business operations. With today's technology, teams are no longer limited by distance or time zones - so why are they being managed with approaches that are? This book provides a framework more relevant to the way people work today. For the project manager looking to increase efficiency and improve outcomes, Project Management 2.0 provides the information and tools that can make it happen.

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Produktdetails

• Verlag: Wiley / Wiley & Sons
• Artikelnr. des Verlages: 1W118991250
• 1. Auflage
• Seitenzahl: 336
• Erscheinungstermin: 27. Januar 2015
• Englisch
• Abmessung: 235mm x 192mm x 24mm
• Gewicht: 666g
• ISBN-13: 9781118991251
• ISBN-10: 1118991257
• Artikelnr.: 42317592

Autorenporträt

HAROLD KERZNER, MS, PHD, MBA, is Senior Executive Director for Project Management at the International Institute of Learning, Inc., a global learning solutions company offering professional training and consulting services. He has consulted for corporations worldwide, and is a recognized expert on project, program, and portfolio management; total quality management; and strategic planning.

Inhaltsangabe

Preface ix

Acknowledgment xi

Foreword xiii

Why this story makes sense xiv

Through the looking glass at a chaotic future xiv

Is it half empty or half full or just plain Complicated? Xvi

So what does all this mean to you? Xvii

Chapter 1 Project management 2.0 1

1.0 introduction: changing times 1

1.1 characteristics of pm 1.0 1

1.2 other critical issues with pm 1.0 2

1.3 project management 2.0 4

1.4 criticism of pm 2.0 7

1.5 project management 2.0 : technological blessing or curse? 7

1.6 policing pm 2.0 12

1.7 working with stakeholders in pm 2.0 13

1.8 finding the information 16

1.9 percent complete dilemma 17

1.10 information overload 18

1.11 customer satisfaction headache 18

1.12 determining project health 19

1.13 dashboard rules for displaying data 20

1.14 reduction in cost of paperwork 21

1.15 reduction in executive meddling 22

1.16 project management skills 23

1.17 contingency planning 23

Discussion questions 24

Chapter 2 A peek into the future of Project management 25

2.0 changing times 25

2.1 impact of recessions 25

2.2 executive view of project management 26

2.3 engagement project management 28

2.4 growth of more complex projects 30

2.5 need for additional metrics 31

2.6 new developments in project management 32

2.7 project manager's tool box 33

2.8 need for continuous improvement 34

2.9 conclusions 34

Discussion questions 34

Chapter 3 Understanding success And failure 37

3.0 introduction 37

3.1 project management--early years: 1945-1960 38

3.2 project management begins to grow: 1970-1985 39

3.3 growth in competing constraints 40

3.4 rule of inversion 42

3.5 growth in measurement techniques 43

3.6 trade-offs 44

3.7 putting together components of success 45

3.8 new definition of success 46

3.9 understanding project failure 47

3.10 causes of project failure 50

Discussion questions 52

Chapter 4 Value-driven Project management 53

4.0 introduction 53

4.1 understanding today's view of value 54

4.2 value modeling 56

4.3 value and leadership changes for pm 2.0 58

4.4 value-based trade-offs 62

4.5 need for value metrics 64

4.6 creating a value metric 64

4.7 displaying value metrics in a dashboard 71

4.8 selecting value attributes 72

4.9 additional complexities with value metrics 73

Discussion questions 76

Chapter 5 Growing importance of metrics With pm 2.0 77

5.0 introduction 77

5.1 enterprise resource planning 77

5.2 need for better project metrics 78

5.3 causes for lack of support for metrics Management 80

5.4 characteristics of a metric 81

5.5 metrics selection 82

5.6 key performance indicators 83

5.7 dashboards and scorecards 90

5.8 business intelligence 93

5.9 growth in dashboard information systems 93

5.10 selecting an infographics designer 94

5.11 project health check metrics 95

5.12 maintaining project's direction 99

5.13 metrics and virtual teams 99

5.14 metric mania 100

5.15 metric training sessions 101

5.16 metric owners 102

5.17 a nswering metric questions 103