Susan Charland

Public Engagement Made Easy

A Guide for Planners and Policymakers

• Gebundenes Buch

Produktbeschreibung

This book offers practical and affordable methods for involving the public in planning. The tools and techniques in this book will empower planners, public managers, and decision-makers to implement effective public engagement programs that build trust within communities and contribute to successful, long-lasting decisions.

Produktdetails

• Verlag: Taylor & Francis Ltd
• Seitenzahl: 176
• Erscheinungstermin: 2. Juli 2024
• Englisch
• Abmessung: 234mm x 156mm
• Gewicht: 453g
• ISBN-13: 9781032587141
• ISBN-10: 1032587148
• Artikelnr.: 70147702

Autorenporträt

Susan Charland, AICP, is a city planner, facilitator, and public engagement specialist. She has dedicated her career to helping local government leaders successfully engage with their communities. Charland provides training sessions on engagement techniques and has spoken about the topic at conferences around the US.

Inhaltsangabe

1. Introduction Part One 2. When Public Engagement Goes Sideways 3. What is
Public Engagement? 4. Mistakes and Bad Techniques 5. Why No One Wants to do
Public Engagement: Common Objections 6. The Benefits of Public Engagement
Part Two 7. Three Rules of Public Engagement 8. How Decision Science Makes
Public Engagement Easier 9. How to Prepare for Successful Public Engagement
10. How to Select the Right Techniques for Each Stage of Your Design 11.
Facilitation Techniques for (Almost) Any Occasion 12. Measure Success 13.
Social Media and Online Engagement Techniques 14. Appendix A: How-To
Materials