This research is characterised as an approach to the process of formulating and implementing public policy on the inclusion of people with disabilities in the labour market. We discuss how this issue was defined as a problem and entered the government agenda. Considering the legislator's decision to enact the Quota Law in 1991, we point out the relevant legislation for hiring people with disabilities, the justifications given by companies for not meeting the quota and the progress that the National Conferences on the Rights of People with Disabilities have made in overturning these allegations. Finally, we present the viewpoint of social organisations that campaign for the rights of people with disabilities, the viewpoint of the government and the viewpoint of the target audience of this policy.