Martin Steve (ed.)

Public Service Improvement

Policies, progress and prospects
Herausgeber: Steve, Martin

• Gebundenes Buch

Produktbeschreibung

An authoritative analysis of current attempts to improve local public services in the UK. Written by leading figures in the field it will be of great interst to all students, researchers, public sector managers and policy makers in the UK and abroad.

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Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 192
• Erscheinungstermin: 13. April 2006
• Englisch
• Abmessung: 240mm x 162mm x 20mm
• Gewicht: 426g
• ISBN-13: 9780415376266
• ISBN-10: 0415376262
• Artikelnr.: 22781629

Autorenporträt

Steve Martin

Inhaltsangabe

1. Public service improvement: Current developments and future research
agendas 2. Leadership and service improvement: Dual elites or dynamic
dependency? 3. Stretched to the limit? The impact of Local Public Service
Agreements on service improvement and central - local relations 4. Change
and improvement in audit and inspection: A strategic approach for the
twenty-first century 5. 'We are announcing your target': Reflections on
performative language in the making of English Housing Policy 6. Localising
efficiency - more than just saving money 7. Learning from the experience of
recovery: The turnaround of poorly performing local authorities 8. Five
faults and a submission: The case for the local government improvement
programme 9. Generating improvement from within: The role of the
improvement and development agency for local government 10. Knowledge
creation and transfer in the beacon scheme: Improving services through
sharing good practice