Public Service Performance
Perspectives on Measurement and Management
Herausgeber: George a., Boyne; Laurence J., O'Toole Jr.; Kenneth J., Meier
Public Service Performance
Perspectives on Measurement and Management
Herausgeber: George a., Boyne; Laurence J., O'Toole Jr.; Kenneth J., Meier
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An important 2006 contribution to the debate about how to improve the performance of public organizations.
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An important 2006 contribution to the debate about how to improve the performance of public organizations.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: Cambridge University Press
- Seitenzahl: 338
- Erscheinungstermin: 9. Dezember 2010
- Englisch
- Abmessung: 244mm x 170mm x 18mm
- Gewicht: 585g
- ISBN-13: 9780521172936
- ISBN-10: 0521172934
- Artikelnr.: 32468480
- Verlag: Cambridge University Press
- Seitenzahl: 338
- Erscheinungstermin: 9. Dezember 2010
- Englisch
- Abmessung: 244mm x 170mm x 18mm
- Gewicht: 585g
- ISBN-13: 9780521172936
- ISBN-10: 0521172934
- Artikelnr.: 32468480
1. Introduction George A Boyne, Kenneth J. Meier, Laurence J. O'Toole, Jr.
and Richard M. Walker; 2. Subjective and objective measures of
organizational performance: an empirical exploration Rhys Andrews, George
A. Boyne and Richard M. Walker; 3. All measures of performance are
subjective: more evidence on US federal agencies Gene A. Brewer; 4. A
qualitative evaluation of public sector organizations: assessing
organizational performance in healthcare Rachael Addicott and Ewan Ferlie;
5. Quantitative approaches towards assessing organizational performance
Peter C. Smith; 6. Consequences of goal ambiguity in public organizations
Young Han Chun and Hal G. Rainey; 7. Performance control and public
organizations Patrick Kenis; 8. Bureaucratic red tape and organizational
performance: testing the moderating role of culture and political support
Sanjay J. Pandy and Donald Moynihan; 9. All that glitters is not gold:
disaggregating networks and the impact on performance Kenneth J. Meier,
Laurence J. O'Toole, Jr. and Yi Lu; 10. Network evolution and performance
under public contracting for mental health services Keith G. Provan, H.
Brinton Milward and Kimberley Roussin Isett; 11. The design and management
of performance-based contracts for public welfare services Youseok Choi and
Carolyn J. Heinrich; 12. Outsourcing government information technology
services: an Australian case study Graeme Hodge and Anne Rouse; 13.
International comparisons of output and productivity in public service
provision: a review Mary O'Mahony and Philip Stevens; 14. Public management
and government performance: an international review Melissa Forbes, Carolyn
J. Hill and Laurence E. Lynn, Jr.; 15. What drives global e-government? An
exploratory assessment of existing e-government performance measures Eric
W. Welch, M. Jae Moon and Wilson Wong; 16. Public management and
organizational performance: an agenda for research George A. Boyne, Kenneth
J. Meier, Laurence J. O'Toole Jr. and Richard M. Walker.
and Richard M. Walker; 2. Subjective and objective measures of
organizational performance: an empirical exploration Rhys Andrews, George
A. Boyne and Richard M. Walker; 3. All measures of performance are
subjective: more evidence on US federal agencies Gene A. Brewer; 4. A
qualitative evaluation of public sector organizations: assessing
organizational performance in healthcare Rachael Addicott and Ewan Ferlie;
5. Quantitative approaches towards assessing organizational performance
Peter C. Smith; 6. Consequences of goal ambiguity in public organizations
Young Han Chun and Hal G. Rainey; 7. Performance control and public
organizations Patrick Kenis; 8. Bureaucratic red tape and organizational
performance: testing the moderating role of culture and political support
Sanjay J. Pandy and Donald Moynihan; 9. All that glitters is not gold:
disaggregating networks and the impact on performance Kenneth J. Meier,
Laurence J. O'Toole, Jr. and Yi Lu; 10. Network evolution and performance
under public contracting for mental health services Keith G. Provan, H.
Brinton Milward and Kimberley Roussin Isett; 11. The design and management
of performance-based contracts for public welfare services Youseok Choi and
Carolyn J. Heinrich; 12. Outsourcing government information technology
services: an Australian case study Graeme Hodge and Anne Rouse; 13.
International comparisons of output and productivity in public service
provision: a review Mary O'Mahony and Philip Stevens; 14. Public management
and government performance: an international review Melissa Forbes, Carolyn
J. Hill and Laurence E. Lynn, Jr.; 15. What drives global e-government? An
exploratory assessment of existing e-government performance measures Eric
W. Welch, M. Jae Moon and Wilson Wong; 16. Public management and
organizational performance: an agenda for research George A. Boyne, Kenneth
J. Meier, Laurence J. O'Toole Jr. and Richard M. Walker.
1. Introduction George A Boyne, Kenneth J. Meier, Laurence J. O'Toole, Jr.
and Richard M. Walker; 2. Subjective and objective measures of
organizational performance: an empirical exploration Rhys Andrews, George
A. Boyne and Richard M. Walker; 3. All measures of performance are
subjective: more evidence on US federal agencies Gene A. Brewer; 4. A
qualitative evaluation of public sector organizations: assessing
organizational performance in healthcare Rachael Addicott and Ewan Ferlie;
5. Quantitative approaches towards assessing organizational performance
Peter C. Smith; 6. Consequences of goal ambiguity in public organizations
Young Han Chun and Hal G. Rainey; 7. Performance control and public
organizations Patrick Kenis; 8. Bureaucratic red tape and organizational
performance: testing the moderating role of culture and political support
Sanjay J. Pandy and Donald Moynihan; 9. All that glitters is not gold:
disaggregating networks and the impact on performance Kenneth J. Meier,
Laurence J. O'Toole, Jr. and Yi Lu; 10. Network evolution and performance
under public contracting for mental health services Keith G. Provan, H.
Brinton Milward and Kimberley Roussin Isett; 11. The design and management
of performance-based contracts for public welfare services Youseok Choi and
Carolyn J. Heinrich; 12. Outsourcing government information technology
services: an Australian case study Graeme Hodge and Anne Rouse; 13.
International comparisons of output and productivity in public service
provision: a review Mary O'Mahony and Philip Stevens; 14. Public management
and government performance: an international review Melissa Forbes, Carolyn
J. Hill and Laurence E. Lynn, Jr.; 15. What drives global e-government? An
exploratory assessment of existing e-government performance measures Eric
W. Welch, M. Jae Moon and Wilson Wong; 16. Public management and
organizational performance: an agenda for research George A. Boyne, Kenneth
J. Meier, Laurence J. O'Toole Jr. and Richard M. Walker.
and Richard M. Walker; 2. Subjective and objective measures of
organizational performance: an empirical exploration Rhys Andrews, George
A. Boyne and Richard M. Walker; 3. All measures of performance are
subjective: more evidence on US federal agencies Gene A. Brewer; 4. A
qualitative evaluation of public sector organizations: assessing
organizational performance in healthcare Rachael Addicott and Ewan Ferlie;
5. Quantitative approaches towards assessing organizational performance
Peter C. Smith; 6. Consequences of goal ambiguity in public organizations
Young Han Chun and Hal G. Rainey; 7. Performance control and public
organizations Patrick Kenis; 8. Bureaucratic red tape and organizational
performance: testing the moderating role of culture and political support
Sanjay J. Pandy and Donald Moynihan; 9. All that glitters is not gold:
disaggregating networks and the impact on performance Kenneth J. Meier,
Laurence J. O'Toole, Jr. and Yi Lu; 10. Network evolution and performance
under public contracting for mental health services Keith G. Provan, H.
Brinton Milward and Kimberley Roussin Isett; 11. The design and management
of performance-based contracts for public welfare services Youseok Choi and
Carolyn J. Heinrich; 12. Outsourcing government information technology
services: an Australian case study Graeme Hodge and Anne Rouse; 13.
International comparisons of output and productivity in public service
provision: a review Mary O'Mahony and Philip Stevens; 14. Public management
and government performance: an international review Melissa Forbes, Carolyn
J. Hill and Laurence E. Lynn, Jr.; 15. What drives global e-government? An
exploratory assessment of existing e-government performance measures Eric
W. Welch, M. Jae Moon and Wilson Wong; 16. Public management and
organizational performance: an agenda for research George A. Boyne, Kenneth
J. Meier, Laurence J. O'Toole Jr. and Richard M. Walker.